Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and possess excellent leadership and organizational skills. As the Hotel Manager, you will be responsible for ensuring the highest level of guest satisfaction, managing staff, and maintaining the overall efficiency and profitability of the hotel.
Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services
- Develop and implement strategies to maximize occupancy rates and revenue
- Monitor and maintain high standards of cleanliness, safety, and customer service
- Train and supervise staff members to ensure exceptional performance
- Handle guest complaints and resolve issues in a timely manner
- Manage budgets, expenses, and financial reporting
- Collaborate with the sales team to attract new business and maintain relationships with existing clients
- Conduct regular inspections to ensure compliance with health and safety regulations
- Stay up-to-date with industry trends and implement best practices
Requirements:
- Proven experience as a Hotel Manager or similar role in Marriott Hotel.
- Strong knowledge of hotel operations, including front desk procedures, housekeeping standards, and maintenance protocols
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Bilingual proficiency (preferred)
- Experience with budgeting and financial management
- Familiarity with phone systems and phone etiquette
If you are a dedicated professional with a passion for hospitality and a proven track record in hotel management, we would love to hear from you. Join our team as the Hotel Manager and contribute to creating memorable experiences for our guests. Apply now!```
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
Supplemental pay types:
Ability to Relocate:
Work Location: In person
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