Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.
Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
WHAT WE OFFER (subject to eligibility requirements):
SUMMARY:
As Operations Manager, you will oversee the multi-shift production process and the supporting processes on the plant floor, coordinating all aspects of the plant floor operations. As Operations Manager, you will lead and coordinate with all plant floor support and planning groups (logistics, quality, maintenance, engineering, HR) to effectively and sustainably plan and execute activities that support short and long-term plant production goal attainment. Operations Manager’s focus includes planning and executing on safety, plant floor cleanliness and organisation, morale, quality rate, production rate, schedule and mix attainment, manning levels, budgets, and maintenance requirements to meet and sustain high efficiency while striving to become a world-class organisation.
KEY RESPONSIBILITIES:
JOB SKILLS & QUALIFICATIONS:
ESSENTIAL PHYSICAL FUNCTIONS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
The employee is often required to stand for extended periods of time. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employees may be required to lift 10-50 lbs.
WORK ENVIRONMENT
The employee will generally be housed in a shop environment. The noise level in the work environment is usually moderate to loud. Personal Protective Equipment is provided and required.
Note: Nothing in this job description restricts management’s right to assign or reassign responsibilities to this job at any time.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics.
Resident participates in E-Verify
Job Type: Full-time
Pay: $90,000.00 - $117,500.00 per year
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Work Location: In person
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