Hotel Resident Manager jobs in Mobile, AL
Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Resident Manager jobs
Sales Manager
- Marriott Hotel - Mobile
-
Mobile, AL
FULL_TIME
-
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Manager!
The Sales Manager fills a vital role in supporting the hotel's financial goals with the primary responsibility of achieving sales goals by implementing sales and marketing programs in assigned markets. This position focuses on generating new business for the hotel as well as effectively managing existing client accounts.
ESSENTIAL FUNCTIONS:- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail per company guideline
- Cultivating lead sources of sales, through direct sales calls, weekly visits to designated calendar targets within your territory and follow-up calls, some of which will be cold calls
- Ensure focus is on proactive selling and reactive selling with individual and group goals.
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status.
- Ensure the development of a strategic account plan for the demand generators in the market.
- Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Develop strong partnerships with local organizations to further increase brand/product awareness. Develop strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events.
- Review the STAR report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attend sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share.
- Serve as the sales contact for the General Manager, Regional Sales leaders and current and future guests.
- Serve as hotel authority on sales processes and sales contracts. Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy.
- Support the General Manager by coordinating crisis communications.
- Execute and supports Customer Service Standards and hotel's Brand Standards.
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Perform other duties, as assigned, to meet business needs.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:- Must have the ability to provide professional and courteous guest service.
- Must have good time management skills and the ability to work with minimal supervision.
- Must have good organizational skills, the ability to multitask and strong attention to detail.
- Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
- Must have the ability to maintain a positive and professional attitude when interacting with clients.
- Must have excellent interpersonal skills
- Highly responsible, reliable, and ethical
- Proficiency in Microsoft Office applications
- One to two years of experience in the hotel industry, business management or similar discipline required.
- Previous hotel sales experience preferred, but not required.
- A valid Driver’s License and reliable transportation are required to meet with clients.
PHYSICAL DEMANDS:- While performing the duties of this job, the employee will be required to sit for long periods of time; using hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
- May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:- High school education is required. College education is preferred.
- Must have prior experience in Sales Manager or Supervisor role.
- Must be able to effectively lead and motivate a team.
EEO Employer
- 7 Days Ago
Event Manager
- Riverview Plaza Hotel
-
Mobile, AL
FULL_TIME
- As a member of our hospitality team, the primary responsibility of an Event Manager is to ensure the flawless execution of hotel events by meticulously coordinating with sales, hotel departments, and ...
- 1 Month Ago
Community Manager
- Wind Creek Casino & Hotel Atmore
-
Atmore, AL
FULL_TIME
- SHIFT: 4:30pm-1am (Shift subject to change based on business needs) Job Overview Within Wind Creek Casino, the Community Manager is responsible to and for the members (on-line or on-site) of this comm...
- 2 Months Ago
Hotel Greenskeeper
- Grand Hotel Golf Resort & Spa
-
Point, AL
FULL_TIME
- People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a g...
- 12 Days Ago
Maintenance Technician-Hotel
- Renaissance Riverview Plaza Hotel
-
Mobile, AL
FULL_TIME
- In this position you will use your technical skills to insure excellent quality of maintenance in all guest rooms, related areas and guest room support system and a polite, cheerful and professional r...
- 2 Months Ago
Breakfast Server At Gulf Front Hotel
- Innisfree Hotels - The Tides Hotel
-
Orange, AL
PART_TIME,FULL_TIME,TEMPORARY
- Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Innisfree Hotels will invest in you, if you invest in you. We ar...
- 15 Days Ago
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0 Hotel Resident Manager jobs found in Mobile, AL area
Real Estate Sales Agent
- Roberts Brothers
-
Chickasaw, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Chickasaw, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Spanish Fort, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Saraland, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Satsuma, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Satsuma, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Real Estate Sales Agent
- Roberts Brothers
-
Theodore, AL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 5/8/2024 12:00:00 AM
Leasing Associate
- RPM Living
-
Daphne, AL
- Overview: Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth cultur...
- 5/6/2024 12:00:00 AM
About Mobile, Alabama
Mobile (/moʊˈbiːl/ moh-BEEL; French pronunciation: [mɔ.bil]) is the county seat of Mobile County, Alabama, United States. The population within the city limits was 195,111 as of the 2010 United States Census, making it the third most populous city in Alabama, the most populous in Mobile County, and the largest municipality on the Gulf Coast between New Orleans, Louisiana, and St. Petersburg, Florida.
Alabama's only saltwater port, Mobile is located on the Mobile River at the head of the Mobile Bay and the north-central Gulf Coast. The Port of Mobile has always played a key role in the economi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$58,260 to $108,836
Mobile, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Hotel Resident Manager do?
Hotel Resident Manager in Chico, CA
Hotel resident managers are responsible for the efficient running of hotels and lodgings.
February 16, 2020
Hotel Resident Manager in Gainesville, FL
By supervising staff and overseeing operations, they aim to ensure that the hotel maximizes customer satisfaction, revenue and profitability.
January 27, 2020
Hotel Resident Manager in Ogden, UT
A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
January 01, 2020