Hotel Resident Manager jobs in Nashville, TN

Embrace the Nashville Spirit, Just Blocks from Lower Broadway Tucked away in Nashville’s downtown, Holston House Nashville is a harmony of old-meets-new: a timeless building with a modern art deco twist, located just steps from the city’s celebrated live music, dining, and sports venues, including the legendary Ryman Auditorium. Our premier boutique hotel was inspired by Music City’s history and has honored the craft of music-making and broadcasting since 1929. Take in city views by the outdoor pool, or sip a local whiskey at our rooftop bar, Heirloom, as you discover Nashville’s bold spirit.

A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. They also have to store any luggage as needed by guests.

Job Duties

• Check guests in and out of their rooms

• Answer any questions guests have

• Make recommendations for activities and restaurants

• Store any luggage guests have

• Answer the phone and direct the call

• Take reservations on the phone

• Arrange transportation for guests

• Maintain the record of guests that have checked in and out