Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
OTHER REQUIREMENTS
1. Demonstrate organizational ability, experience and ability to communicate effectively with persons with developmental disabilities.
2. Demonstrate some knowledge of educational and behavioral programs.
3. Demonstrate willingness to learn about current issues in the field of developmental disabilities.
4. Be able to communicate with people at various ability levels.
5. Possess organizational abilities to implement programs and services designed to enhance the individual’s learning process.
6. Possess self-motivation.
7. Be interested in improving the quality of life for people; be interested in household management; be interested in teaching.
8. Display patience, encouraging attitude, optimism, energy, communication skills, and a nurturing temperament.
9. Have the ability to perform active work, both inside and outside of the program.
10. Must possess a valid CT driver’s license and have a good driving record. Must have reliable transportation and may be required to utilize personal vehicle to transport clients.
EDUCATION
A high school diploma or GED and at least two years of experience in the field of Human Services preferred. A Bachelor’s degree in a related Human Services area in addition to experience is preferred.
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