Hotel Resident Manager jobs in Oakland, CA

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Resident Manager
  • Bridge Housing Corporation
  • Oakland, CA FULL_TIME
  • Summary 

     

    The Resident Manager is responsible for the day-to-day management of the property including overseeing physical maintenance and upkeep, effectuating administrative and clerical tasks, maintaining positive resident relations and adhering to all applicable rules and regulations. This position requires strong leadership skills and an understanding of diverse populations. This position involves independent judgement and discretion including when and how to delegate responsibilities in order to properly manage the respective property. The Resident Manager must be able to analyze the respective property and determine what unique attributes it has to best manage the property. 

     

    The Resident Manager is expected to use their independent judgment and discretion to maintain BRIDGE Property Management Company’s high standards of professionalism and service in order to provide residents with a safe, well-managed living environment and to meet the company’s goals and objectives. The Resident Manager must also properly manage and supervise staff to ensure that property staff are responsive to the needs of residents and support resident interaction and retention.  

     

    Responsibilities 

     

    • Interview potential residents to determine whether they meet applicable regulations and/or requirements as issued by any local, State, Federal government or agency regarding income eligibility 
    • Independently determine content of and coordinate resident community meetings and resident activities 
    • Collect rent and serve late notices as needed and/or delegate the same 
    • Ensure compliance with proper procedure and regulations for applicant certification and annual resident re-certification 
    • Oversee maintenance of property management software systems   
    • Review, analyze and prepare weekly and monthly compliance reports 
    • Maintain resident, maintenance, and vendor filing systems and/or delegate the same 
    • Keep inventory of office and maintenance supplies and/or delegate the same 
    • Supervise maintenance and office staff  
    • Supervise work of contractors and vendors including approval of services and associated invoices 
    • Conduct and/or oversee annual unit inspections including determining how to comply with regulatory agency program rules for any units that do not meet standards 
    • Provide excellent customer service to residents and vendors and ensure that all staff do the same 
    • Attend annual trainings and apply those trainings in order to ensure compliance with the Fair Housing Act and affordable housing regulatory compliance 
    • Use independent judgment and discretion to determine how to handle after hours emergencies 
    • Coordinate and work with onsite team and local service organizations to provide resident services 
    • Oversee and execute other projects as assigned 

     

    Qualifications  

     

    • Experience in low-income or affordable housing property management such that the individual can determine compliance using his/her own independent judgment and discretion 
    • Excellent communication and interpersonal skills for residents and to manage staff 
    • Strong computer skills including MS Word, Outlook and Excel; Yardi a plus 
    • Excellent organizational skills, attention to detail and follow through including ability to manage staff 
    • Able to work independently, prioritize, meet multiple deadlines and supervise team members 
    • Valid driver’s license and required insurance 

     

    Physical Requirements 

     

    • Able to ambulate 1000 feet without difficulty over varied grounds and terrain 
    • Able to lift 25 pounds from a standing position 
    • Able to lift objects overhead, pivot and return object to original position 
    • Able to sit at desk for extensive period of time 

     

    Preferred Qualifications 

     

    • For properties with supportive housing components, experience in supportive housing property management 
    • Certification in Residential Apartment Management 
    • HUD, HOME, State affordable housing programs and tax credit experience  
    • Knowledge of property maintenance and physical maintenance/upkeep requirements 
    • Bilingual 

    Location: Oakland, CA

     

     

    BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act and Oregon’s House Bill 3025, we will consider qualified applicants with arrest and conviction records. 

  • 15 Days Ago

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Banquet manager
  • Fairmont Hotel
  • Berkeley, CA FULL_TIME
  • Fairmont Hotel - JobID : REF14776O Kitchen Manager / Catering Supervisor As a Banquet Manager at Fairmont Hotel, you'll : Ensure the smooth daily operation of the banquet department; Be responsible fo...
  • 19 Days Ago

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Banquet Manager
  • The Fairmont Hotel
  • Berkeley, CA FULL_TIME
  • JOB DESCRIPTION Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you...
  • 1 Month Ago

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Property Manager - California Hotel
  • East Bay Asian Local Development Corporation
  • Oakland, CA FULL_TIME
  • Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations o...
  • 24 Days Ago

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Technical Coach
  • Sport Clips - Manager - CA821
  • Walnut Creek, CA FULL_TIME
  • Sport Clips Haircuts is Hiring! Do What You Love. Love What You Do. JOB DESCRIPTION As an Technical Coach (Hair Stylist Educator), you play an important role in developing our Teams by ensuring every ...
  • 10 Days Ago

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Hotel Maintenance
  • Heritage Hotel Group
  • Hayward, CA FULL_TIME
  • Responsibilities:- Perform routine maintenance tasks such as repairing machinery, equipment, or systems- Conduct inspections to identify and resolve issues in a timely manner- Troubleshoot electrical,...
  • 4 Days Ago

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0 Hotel Resident Manager jobs found in Oakland, CA area

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Resident Manager
  • BRIDGE Housing Corporation
  • San Francisco, CA
  • Summary The Resident Manager is responsible for the day-to-day management of the property including overseeing physical ...
  • 3/28/2024 12:00:00 AM

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Manager, Residences
  • AccorHotel
  • San Francisco, CA
  • Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can ...
  • 3/28/2024 12:00:00 AM

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Resident Manager
  • VALLEY FAIR INSURANCE INC
  • San Jose, CA
  • Job Description Job Description About Us: Caribbees Mobile Home Park is a family-owned property management firm with nea...
  • 3/28/2024 12:00:00 AM

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Assistant Property Manager
  • SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION
  • San Francisco, CA
  • Description About Swords to Plowshares Founded in 1974, Swords to Plowshares is a community-based not-for-profit organiz...
  • 3/27/2024 12:00:00 AM

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Resident Manager
  • BRIDGE Housing Corporation
  • Oakland, CA
  • Summary The Resident Manager is responsible for the day-to-day management of the property including overseeing physical ...
  • 3/26/2024 12:00:00 AM

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Assistant Residence Manager
  • oWOW
  • Oakland, CA
  • About the Company oWOW is a construction, development, architecture and hospitality company whose mission is to increase...
  • 3/25/2024 12:00:00 AM

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Resident Manager I - (Mission Paradise - 1484)
  • EAH
  • Hayward, CA
  • Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. ...
  • 3/25/2024 12:00:00 AM

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Affordable Housing Resident Manager / Studio Apartment Included
  • CARITAS MANAGEMENT CORPORATION
  • Hayward, CA
  • Job Description Job Description Caritas Management Corporation (CMC) was created in 1982 as an independent, for-profit s...
  • 3/25/2024 12:00:00 AM

Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 37.805302; -122.272539 (NAD83). (The building still exists, but like the rest of the Bay Area, it has shifted northwest perhaps 0.6 meters in the last twenty years.) The United States Census Bureau says the city's total area is 78.0 square miles (202 km2), including 55.8 square miles (145 km2) of land and 22.2 square miles (57 km2) (28.48 percent) of water. Oakland's highest point is near Grizzly Peak Blvd, east of Berkeley, just over 1,760 feet (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$77,076 to $144,001
Oakland, California area prices
were up 4.5% from a year ago

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A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
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