Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Hay Creek Hotels is seeking a detailed, customer-oriented and resulted driven General Manager to lead our team of hotel and restaurant hospitality professionals.
The Grand Summit Hotel at Attitash, managed by Hay Creek Hotels, offers scenic views of the Mt. Washington Valley in New Hampshire. As the only ski-in, ski-out access on Attitash Mountain, the hotel offers 143 guest rooms, suites, and fully equipped studios with resort-condo amenities including outdoor heated pool and fitness center, reading and game rooms, dining outlets, and meeting space.
The Tap house is Grand Summit’s signature gastropub featuring locally sourced oven roasted pizza, microbrews, and craft cocktails. The Black Diamond Grille also offers a convenient warm-up with fresh food to fuel guests throughout their stay.
The Grand Summit Hotel at Attitash offers one of the largest meeting and event complexes in the Mt. Washington Valley with over 12,000 sq. ft. of space for large-scale business meetings, retreats, and live events to special occasions and fairs.
Hotel concierge services guide our adventure-seeking guests with endless outdoor options year-round including hiking, mountain biking, horseback riding, kayaking, fishing, golf, cycling, zipline tours, cross country and alpine skiing, snowboarding, snowmobiling, snowshoeing, tubing, skating, and more.
Job Summary:
The wage range for this position is salaried $80-110K per year, based on experience.
Hay Creek offers an extensive benefit and incentive package, including;
(*for eligible associates classified as benefits eligible)
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.
To learn more, visit us at www.HayCreekHotels.com
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