Hotel Resident Manager jobs in Utica, NY

Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services
- Develop and implement strategies to maximize revenue and profitability
- Ensure high levels of guest satisfaction by providing exceptional customer service
- Manage and train hotel staff, including hiring, scheduling, and performance evaluations
- Maintain a safe and secure environment for guests and employees
- Monitor and analyze hotel performance metrics and make adjustments as needed
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Handle guest complaints and resolve issues in a timely manner
- Implement and enforce hotel policies and procedures

Skills:
- Strong leadership skills to effectively manage a team
- Knowledge of revenue management techniques to optimize hotel revenue
- Excellent guest relations skills to provide exceptional customer service
- Proficiency in hospitality management software systems
- Familiarity with human resources practices in the hospitality industry
- Ability to oversee guest services operations, including front desk and concierge services
- Bilingual or multilingual skills are a plus for effective communication with diverse guests
- Experience in front desk operations, including check-in/check-out procedures and reservations management

As a Hotel Manager, you will play a crucial role in ensuring the smooth operation of the hotel while providing excellent service to guests. You will have the opportunity to lead a team, implement strategies to maximize revenue, and create a positive guest experience. If you have strong leadership skills, experience in hospitality management, and a passion for delivering exceptional service, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Salary: $23.00 - $25.00 per hour

Expected hours: 45 – 55 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• On call
• Overnight shift
• Weekends as needed

Ability to Relocate:

• Whitesboro, NY 13492: Relocate before starting work (Required)

Work Location: In person