Hotel Resident Manager jobs in Wilmington, NC

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Hotel General Manager
  • American Cruise Lines
  • Beaufort, NC FULL_TIME
  • Hotel General Manager

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!

    Hotel General Managers are leaders on all American Cruise Lines ships. As General Manager, you will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment. The entire hotel department will report directly to you as we travel the rivers and waterways of the country. This is a traveling position that will immerse you in the hospitality, food service, and cruise industries.

    Your primary duties include overseeing the day-to-day hotel operations and onboard food services, as well coordinating onshore events. Other responsibilities include coaching and training the hotel team and establishing collaborative relationships among team members. At all times you must ensure that our company policies are applied and upheld in a consistent manner. To make sure that you are well-supported onboard, we have a network of onshore operations and logistics personnel throughout the country who are available to assist you.

    Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. All travel and on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!

    Responsibilities:
    • Lead the Assistant Hotel Manager, Housekeeping Manager, and Dining Room Manager.
    • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to guests.
    • Resolve guest complaints in a timely manner.
    • Provide a positive guest experience through quality, safety, and strong customer service.
    • Continuously improve the daily performance of the shipboard team and hotel department.
    • Communicate effectively to all other departments including housekeeping, food and beverage, etc.
    • Evaluate with each department head their identified goals and the action steps to achieve them within the acknowledged length of time.
    • Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
    • Perform bartending duties as needed with other management personnel.
    Qualifications:
    • 3 years of hotel or food and beverage management experience.
    • Bachelor’s degree in business or hospitality management is preferred.
    • Willing to live and work aboard the ship.
    • Optimism and a hardworking drive to succeed.
    • Cruise industry experience not required.
    Work Schedule:
    • 7 Days per week while onboard the ship.
    • 6 to 8 weeks working and living onboard the ship.
    • 1 to 2 weeks shore leave vacation.
    • Accommodations and meals are provided onboard.
    Perks:
    • Benefits package including medical, dental, and matching 401k.
    • Complimentary travel accommodations.
    • Training programs to support you.
    • Continuous growth in the company.
    • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
    *Job sites across the nation*
  • 16 Days Ago

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Banquet Manager
  • WILMINGTON CONVENTION HOTEL LLC
  • Wilmington, NC OTHER
  • Job Details Level: Experienced Job Location: Wilmington Convention Hotel LLC - Wilmington, NC Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Category: Hospitality ...
  • 23 Days Ago

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Maintenance Manager | ARRIVE Wilmington
  • ARRIVE Hotel Wilmington
  • Wilmington, NC FULL_TIME
  • MAINTENANCE MANAGER POSITION PROFILE: The Maintenance Manager provides a high level of property maintenance knowledge. Maintains the hotel facility, including the physical building structure, mechanic...
  • 4 Days Ago

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Hotel Housekeeper
  • Crystal Coast Oceanfront Hotel
  • Atlantic, NC FULL_TIME,PART_TIME
  • Job Overview: We are seeking a dedicated Hotel Housekeeper to join our team. The ideal candidate will have experience in custodial and industrial cleaning, with a strong focus on maintaining cleanline...
  • Just Posted

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Dishwasher - 34° North at The Beaufort Hotel, Beaufort, NC
  • The Beaufort Hotel
  • Beaufort, NC FULL_TIME
  • We are hiring a Dishwasher! As a Dishwasher, you will: Ensure the cleanliness of all dishware. Carefully wash by hand, and safely and skillfully operate the washing equipment, to thoroughly clean all ...
  • Just Posted

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Maintenance Technician - Beaufort Hotel, Beaufort, NC
  • The Beaufort Hotel
  • Beaufort, NC FULL_TIME
  • We are hiring a Maintenance Technician! Key Role Responsibilities: As a Maintenance Tech on our Engineering Team, you are responsible for keeping all equipment in good working order with routine repai...
  • 13 Days Ago

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0 Hotel Resident Manager jobs found in Wilmington, NC area

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Real Estate Office - Boutique Hotel Property Management Assistant
  • BlueStar Real Estae
  • Wilmington, NC
  • Job Description Job Description We are on a mission to grow our highly driven team of problem solvers dedicated to deliv...
  • 4/26/2024 12:00:00 AM

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Lease Up Leasing Consultant, Metropolitan Riverwalk
  • Kettler Enterprises, Inc
  • Wilmington, NC
  • Overview: KETTLER currently has an opening for a Lease-Up Leasing Specialist at Metropolitan at the Riverwalk, a brand n...
  • 4/26/2024 12:00:00 AM

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Leasing Professional
  • Willow Bridge Property Company
  • Wilmington, NC
  • Overview: If you love making people feel at home, youll love working at Willow Bridge Property Company. Whether youre ju...
  • 4/26/2024 12:00:00 AM

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Leasing Consultant - Wilmington, NC
  • Asset Living
  • Wilmington, NC
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 4/25/2024 12:00:00 AM

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Maintenance Manager
  • Bell Partners
  • Wilmington, NC
  • We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or mana...
  • 4/25/2024 12:00:00 AM

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Care Giver
  • TerraBella Southport
  • Southport, NC
  • TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities l...
  • 4/24/2024 12:00:00 AM

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Leasing Professional
  • Lincoln Property Company
  • Wilmington, NC
  • OverviewIf you love making people feel at home, you'll love working at Willow Bridge Property Company. Whether you're ju...
  • 4/23/2024 12:00:00 AM

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Leasing Consultant - Part Time
  • Preiss
  • Wilmington, NC
  • Company Information: The Preiss Company is a leader in the ownership and management of multifamily and student housing c...
  • 4/22/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$57,826 to $108,028
Wilmington, North Carolina area prices
were up 1.5% from a year ago

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Hotel resident managers are responsible for the efficient running of hotels and lodgings.
February 16, 2020
Hotel Resident Manager in Gainesville, FL
By supervising staff and overseeing operations, they aim to ensure that the hotel maximizes customer satisfaction, revenue and profitability.
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Hotel Resident Manager in Ogden, UT
A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
January 01, 2020