Hotel Resident Manager jobs in Yakima, WA

The award-winning Hotel Leavenworth in the heart of picturesque Leavenworth, Washington is hiring a new General Manager! We are looking for a super organized and friendly person to lead our team. The hands-on role is perfect for someone who is looking to run a small boutique hotel, and is willing to take on a lot of responsibility. It is a great role for an organized and multi-talented person who is looking to challenge themselves across multiple hospitality-related dimensions.

Our downtown Leavenworth, WA location makes this a great job for a person who wants to live in of our beautiful Bavarian-Style, mountain community.

· The Boutique Hotel Manager position is all about team support and customer service.

· The general manager is responsible for a very broad array of activities that are required to make sure that our 16-room hotel runs smoothly

· Core responsibilities include: 1) The support and management of the innkeeper and housekeeping staff; 2) Front desk customer service; 3) Back-Office administrative work; 4) Special projects; 5) Overnight on call support for guest emergencies and building maintenance issues during non-business hours; and 6) Anything else that is required to make sure that the hotel is running smoothly and we are creating a great guest and employee experience

· You would get plenty of training and support from the hotel owner and team

· We offer a competitive salary, and two-weeks of paid vacation.

- Additional duties/roles may be available for couples who are interested in applying together.

Position will be open in early May.

Qualifications:

· Comfortable working in a “start-up” environment and able to help “iron out the kinks” as we continuously improve our operations

· Reliable, self-starter

· Ability to work independently and manage the staff

· Prior management experience

· Great attitude

· Excellent people skills and desire to deliver outstanding customer service

· Attention to detail and proven problem-solving abilities

· Excellent customer service skills - Genuinely enjoy working with our valued guests and other staff

· Dependable with a good work history and references

· Ability to be flexible and adaptable, and to maintain composure in difficult situations

· Good with Word, Excel, PowerPoint, etc.

· Basic maintenance skills required

- College degree preferred

We are an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status or other classifications protected by law.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• On call
• Weekends as needed

Experience:

• Hotel management: 1 year (Required)

Ability to Commute:

• Leavenworth, WA 98826 (Required)

Ability to Relocate:

• Leavenworth, WA 98826: Relocate before starting work (Required)

Work Location: In person