Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
```Duties```
- Supervise and lead a team of housekeeping staff members
- Oversee the daily operations of the housekeeping department
- Ensure that all rooms and public areas are cleaned and maintained to the highest standards
- Develop and implement cleaning schedules and procedures
- Train new housekeeping staff members on cleaning techniques and safety protocols
- Manage inventory of cleaning supplies and equipment
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Handle guest requests and complaints in a timely and professional manner
```Experience```
- experience in housekeeping management, preferably in a hotel or hospitality setting
- Strong knowledge of commercial cleaning techniques and custodial practices
- Excellent leadership and supervisory skills
- Ability to effectively manage a team and prioritize tasks
- Experience with laundry operations is a plus
If you are a detail-oriented individual with a passion for cleanliness and hospitality, we want to hear from you! As the Housekeeping Manager, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. You will have the opportunity to lead a team of dedicated housekeeping staff members, implement efficient cleaning procedures, and maintain the highest standards of cleanliness throughout our establishment.
Benefits:
- Competitive salary based on experience
- Paid time off
Requirements:
- High school diploma or equivalent
- Proven experience in housekeeping management or a similar role
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
Join our team today and be part of creating an exceptional guest experience through impeccable cleanliness and outstanding service!
Job Type: Full-time
Pay: $14.50 - $15.50 per hour
Expected hours: 35 – 45 per week
Benefits:
Schedule:
License/Certification:
Work Location: In person
0 Hotel Supervisor - Casino jobs found in Akron, OH area