Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
The EVEN Hotel has an immediate opening for a Housekeeping Supervisor. This is a full time position; weekends are a must. The successful candidate will:
Supervise and inspect the cleaning of guest rooms, turndown service, public areas and back of house; ensure compliance with accident and loss prevention policies, health and sanitation standards and to achieve a high level of cleanliness and guest satisfaction
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Log items into the Lost and Found and maintain controls to ensure guest satisfaction.
Clean guest rooms on an as-needed basis including but not limited to: cleaning a variety of surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
Perform any other job-related duties as assigned.
Requirements
Must be 18 years or older
Must have a minimum of 1 year of experience as a room attendant
Must have the ability to communicate in English. Can communicate well with guests and associates.
Self-starting personality with an even disposition.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to push and/or pull equipment weighing up to 100 lbs.
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
Ability to establish and maintain effective working relationships with associates and customers.
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0 Hotel Supervisor - Casino jobs found in Ann Arbor, MI area