Hotel Supervisor - Casino jobs in Barnstable, MA

Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Casino Host
  • Bally's Tiverton Casino & Hotel
  • Tiverton, RI FULL_TIME
  • Qualifications:

    • 2-4 years of gaming and/or marketing experience
    • 1 year of casino experience is preferred.
    • Previous experience with ACSC player rating system preferred.
    • Excellent computer skills are required.
    • Excellent communication skills and a friendly, outgoing personality are required.
    • Ability to thrive in a team-based environment.

    License Requirements:

    Must secure appropriate RI mandated gaming licenses.

    Essential Job Functions:

    • Maintain a working knowledge of the Company’s facilities and special events, and advising customers of same, whenever possible.
    • Greet customers on casino floor, establish rapport, and providing complimentary amenities, based upon specific casino guidelines for levels of play.
    • Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
    • Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
    • Assist guests with reservations for restaurants, entertainment venues.
    • Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
    • Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
    • Augment special events, through active participation in same.
    • Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
    • Record information on new customers, and updates Database as needed.
    • Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
    • Compile customer feedback and informs management of findings on a regular basis.
    • Responsible for maintaining a consistent, regular attendance record.
    • Other duties as assigned by Director of Player Development.

    Physical/Mental Requirements:

    • Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
    • Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
    • Constantly use mental alertness to achieve high level of accuracy in completing tasks.

    Working Conditions:

    • Mostly indoors and generally climate-controlled environment
    • Will be exposed to noise, smoke, and odors.
    • Working with others and independently

  • 1 Day Ago

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Club supervisor
  • Bally’s Dover Casino Resort
  • Tiverton, RI FULL_TIME
  • Qualifications : Previous customer service experience is required Previous supervisory experience is required Superior customer service skills are required Strong interpersonal skills Strong computer ...
  • 25 Days Ago

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Hotel Housekeeping Supervisor
  • HARBORSIDE INN CONDO TRUST
  • Edgartown, MA FULL_TIME
  • The Harborside Inn is now accepting applications for a year-round housekeeping supervisor! This position is located on Martha's Vineyard. Housing assistance may be available. Located on the harbor in ...
  • 20 Days Ago

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Hotel Housekeeping Supervisor
  • The Coonamessett
  • Falmouth, MA FULL_TIME
  • We’re looking for a professional, experienced housekeeping supervisor to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with ...
  • 1 Month Ago

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Housekeeping Supervisor
  • HARBOR VIEW HOTEL
  • Edgartown, MA OTHER
  • Summary:The Housekeeping Supervisor ensures guest satisfaction by constant inspections of all guest areas. The Supervisor is responsible for the work performance of associates by ensuring cleanliness ...
  • 19 Days Ago

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Beach and Pool Supervisor
  • Sea Crest Beach Hotel
  • North Falmouth, MA FULL_TIME
  • Overview Opportunity: Beach and Pool Supervisor Responsible for supervising the beach and pool areas, including but not limited to overseeing membership activities, pool and beach facilities, servicin...
  • 2 Months Ago

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0 Hotel Supervisor - Casino jobs found in Barnstable, MA area

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Revenue Analyst
  • Red Jacket Resorts
  • South Yarmouth, MA
  • Overview The Revenue Analyst works directly with the Director of Revenue to maximize hotel revenue through daily managem...
  • 3/28/2024 12:00:00 AM

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Assistant Director of Front Office
  • Wequassett Resort and Golf Club
  • Harwich, MA
  • The Assistant Director of Front Office responsibilities include: Leading by example to support the department and provid...
  • 3/28/2024 12:00:00 AM

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Area General Manager
  • Wequassett Resort and Golf Club
  • Harwich, MA
  • OverviewThis position is responsible for the selection, training, and development of key leadership roles within the res...
  • 3/28/2024 12:00:00 AM

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Sous Chef
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Employee Housing available! Seasonal April 1st - December 31st, 2024 Bettini Restaurant at the Harbor View Hotel is hiri...
  • 3/27/2024 12:00:00 AM

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Chef de Cuisine
  • Harbor View Hotel
  • Edgartown, MA
  • The Chef De cuisine is responsible for monitoring and ensuring that company culinary standard and operating procedures i...
  • 3/27/2024 12:00:00 AM

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Director of Guest Services
  • HORIZON HOSPITALITY (Hospitality Executive Search)
  • Edgartown, MA
  • Job Description Job Description Experience Waterfront Luxury on Martha's Vineyard A premier waterfront resort on Martha'...
  • 3/26/2024 12:00:00 AM

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Guest Relations Manager
  • HARBOR VIEW HOTEL
  • Edgartown, MA
  • Summary: The Guest Relations Manager oversees all aspects of the concierge department, ensuring an elite level of servic...
  • 3/25/2024 12:00:00 AM

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Busser
  • Mirbeau Inn & Spa
  • Plymouth, MA
  • Busser - Mirbeau Inn & Spa About Us For nearly 20 years, The Mirbeau Companies have successfully developed and managed E...
  • 3/24/2024 12:00:00 AM

Barnstable (/ˈbɑːrnstəbəl/ BARN-stə-bəl) is a city, referred to as the Town of Barnstable, in the U.S. state of Massachusetts and the county seat of Barnstable County. Barnstable is the largest community, both in land area and population, on Cape Cod. At the 2010 census it had a population of 45,193. The town contains several villages (one of which is also named Barnstable) within its boundaries. Its largest village, Hyannis, is the central business district of the county and home to Barnstable Municipal Airport, the airline hub of Cape Cod and the islands of Martha's Vineyard and Nantucket. A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Supervisor - Casino jobs
$44,345 to $67,737
Barnstable, Massachusetts area prices
were up 1.6% from a year ago

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