Hotel Supervisor - Casino jobs in Bradenton, FL

The purpose of the Front Desk Agent position is to provide guests with a positive first and last impression as both greeters of new guests and well-wishes to departing ones. See below for more details. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our mission.

Essential Functions:

• Welcome the guests, register them in the computer system, assist them in a welcoming and friendly way, and immediately solve any encountered challenges in a way that exceeds their expectations.
• Inform the guest about the property and it's amenities in detail.
• Answering phones in a professional, yet friendly manner, willing to assist guest needs as they arise.
• Anticipate the needs of guests in a friendly and professional manner.
• Ability to stay calm under pressure, remaining professional and courteous when interacting with guests.
• Ability to stand for continuous periods of time.
• Some nights required for Night Audit shifts.
• Other reasonable duties as assigned.

Job Requirements:

• Experience as a Front Desk Agent in full service hotel a plus.
• Opera Experience a plus
• Excellent communication, interpersonal and organizational skills.
• Must be a good listener and respond to guest with "It would be my pleasure to help" or "I will look into this for you right away."
• Thorough follow up and follow through skills a must.
• This is a flexible position, it requires the candidate to work as business needs. Will include weekends and holidays AM and PM Shift

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person
• Resort

Work Location: In person