Hotel Supervisor - Casino jobs in Cleveland, OH

Job Summary

Información disponible en español a continuación.

The Cook III is responsible for supervising the preparation of all food items for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product.

El ayudante de cocina es la persona responsable de supervisar la preparación de todos los alimentos para el restaurante / comedor cafetería servicio a cuarto cafetería para empleados y banquetes. También se asegura de mantener las normas más altas de calidad en la preparación de alimentos atractivos y apetitosos.

Responsibilities

QUALIFICATIONS:

• Previous supervisory responsibility preferred.
• At least 7 years of related progressive experience or a culinary graduate with at least 2 years of progressive experience in a hotel or related field.
• Food Handlers Certification (must comply with State requirements)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

• De preferencia con experiencia previa a nivel supervisor.
• Experiencia mínima de 7 años continuos en un puesto similar o un grado de Gastronomía con al menos 2 años de experiencia continua en un hotel o en un campo similar.
• Certificación de manipulador de alimentos (debe cumplir con los requisitos estatales).
• Debe ser capaz de comunicar información e ideas con claridad.
• Debe ser capaz de evaluar y seleccionar los planes de acción alternos con rapidez y precisión.
• Debe saber trabajar en situaciones estresantes con alto nivel de presión.
• Debe ser capaz de demostrar iniciativa en la realización del trabajo que incluye anticiparse a las actividades a realizar antes de que se vuelvan necesidades.
• Debe mantener la compostura y la objetividad bajo presión.
• Debe ser eficiente en el manejo de problemas en el lugar de trabajo que incluye anticiparse prevenir identificar y resolver los problemas que surjan.
• Debe ser capaz de procesar información y datos complejos de distintas fuentes así como considerar ajustar o modificar lo necesario para cumplir con las limitantes que imponga una situación particular.
• Debe ser atento comprensivo y receptivo a las situaciones que expongan sus colaboradores y huéspedes.
• Debe ser capaz de trabajar y entender información y datos de tipo financiero además de realizar operaciones aritméticas básicas.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Food Handlers Safety etc.
• Maintain friendly and warm demeanor at all times.
• Have thorough working knowledge of menus and the preparation required to produce the product according to
• Aimbridge Hospitality standards.
• Ensure the completion of necessary food and station preparations prior to open of the Restaurant/Dining Outlet Cafe and Room Service in order to ensure that guests are served promptly and efficiently during operating hours.
• Assist and supervise on kitchen line during operating hours to maintain the highest standards of efficiency productivity and quality; be able to support any position in the kitchen that is in need of help.
• Supervise and assist in the food preparation for Banquets as required following specifications of Banquet Event Orders; Ensure banquet items are completed on time and check with Banquet Manager or Supervisor for time cover count or any other changes.
• Supervise the preparation of food for the Employee Cafeteria as necessary.
• Ensure that all food is prepared following Aimbridge Hospitality standard recipes.
• Maintain the 'Clean as You Go' policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat orderly and clean.
• Supervise and assist with the break down of buffets and kitchen line ensuring proper storage of food and equipment at the end of each meal period.
• Ensure that all employees practice safe work habits at all times to avoid possible injury to self or other employees.
• Enforce all hotel policies and house rules.
• Be familiar with the hotel's emergency procedures.
• Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and all other employees.
• Aid in the security of food items; ensure the meat locker storeroom and walk-ins are locked when not in use.
• Ensure that the Employee Break room is kept neat orderly and clean.
• Maintain the high food quality standards in the kitchen and find ways to improve upon them.
• Maintain cleanliness and organization of all storage areas.
• Assist in training staff in the operation and maintenance of all kitchen equipment.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

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• Demostrar un comportamiento amistoso y servicial en todas las interacciones que tenga con los empleados y los huéspedes.
• Asistir al trabajo según lo indicado en las normas de Aimbridge Hospitality de acuerdo con los horarios que serán distintos en función de las necesidades que tenga el hotel.
• Mantener una excelente presentación y alto nivel de higiene que incluye el uso del uniforme y el gafete correspondientes en el lugar de trabajo (conforme a las normas de la marca).
• Cumplir en todo momento con las normas y el reglamento de Aimbridge Hospitality para contribuir a mantener un alto nivel de seguridad y eficiencia en las operaciones del hotel.
• Satisfacer los requisitos de certificación correspondientes al puesto incluidos los de Manipuladores de Alimentos Seguridad etc.
• Demostrar un comportamiento amigable y cálido en todo momento.
• Tener un amplio conocimiento práctico en cartas de alimentos y la preparación necesaria para elaborar productos acordes a las
• Normas de Aimbridge Hospitality.
• Garantizar la correcta preparación de los alimentos necesarios y los preparativos de estación antes de abrir el restaurante / comedor cafetería y servicio a cuarto para poder ofrecer a los huéspedes una atención eficiente y rápida durante el horario de servicio.
• Asistir y supervisar la línea de producción en la cocina durante el horario de servicio para mantener las más altas normas de eficiencia productividad y calidad además de poder ayudar a cualquier empleado de cocina que necesite ayuda.
• Supervisar y ayudar en la elaboración de alimentos para banquetes según sea necesario en apego a las especificaciones de las solicitudes de eventos de banquetes. Asegurarse de que los productos destinados a

Property Details

Hotel Cleveland stands as a bold testament to the city’s spirit, a fusion of Cleveland’s historical depth and present-day charisma. More than just a place to stay, we are a living narrative, celebrating the city’s steel-clad resolve and the warmth of its community. As a hub for its evolving story, we invite all to experience all that Hotel Cleveland offers with spirited accommodations and the noteworthy service synonymous with the Autograph Collection. During your stay, savor a menu of shareable dishes and show-stopping cocktails at Maker, and brunch favorites at Mowrey's Tavern. Steps from Public Square, our lobby bar is a great place to unwind before a night out. Business travelers and those looking to host special occasions will appreciate our 59,888 sq. ft. of event space featuring integrated technologies, flexible floor plans, and more. Easily get to Jack Casino, Public Square, and more destinations. Embrace the Cleveland spirit and find a stay like nothing else at Hotel Cleveland, Autograph Collection.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan