Hotel Supervisor - Casino jobs in Kansas City, MO

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.
• Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.

• Maintain cleanliness of all areas including but not limited to, picking up litter, emptying wastebaskets, cleaning ashtrays and the removal of garbage, alcoholic and non-alcoholic beverages.

• Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.
• Clean and service restrooms including replenishing bathroom supplies.
• Maintain accuracy of restroom sheets after cleaning
• Stock and supply all service areas with appropriate cleaning supplies.
• Assist all departments by responding to housekeeping calls.
• Clean and maintain tables, chairs, fixtures, decor and machines as needed.
• Attend all departmental and company training programs or meetings as directed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.
• Meet department uniform, appearance and grooming requirements.
• Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or a minimum of three months related experience.

LANGUAGE AND COMMUNICATION SKILLS

Ability to prepare, read and interpret documents. Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people.

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

LICENSING

Must be able to qualify for any and all licenses or permits required by local, state or federal law.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to fumes. 

The noise level in the work environment is usually very loud.  Some of the job duties of this position are performed outdoors and employees in this position are therefore occasionally exposed to inclement, hot and cold weather conditions.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY