Hotel Supervisor - Casino jobs in Melbourne, FL

$16 - $17 hourly

• Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
• Compile occupancy reports and financial information for the general manager
• Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
• Handle the front desk budget and order office supplies as needed

• Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
• Have superb communication skills, management skills, and multitasking skills
• At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
• Prior hospitality experience of 1 year is required for this position
• High school diploma or equivalent certification required (GED)

We are a great company to work for!