Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
JOB DUTIES AND RESPONSIBILITIES :
Responsible for providing superior guest service including but not limited to seating and
greeting the guest
Ability to authorize and issue complimentary services to patrons in accordance with the
approved Complimentary Matrix which is part of internal control section 465a.7.
chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic
equipment.
Any other assigned duties and responsibilities.
Employees in this position may be assigned to work in other Food & Beverage positions that
require the same type of license
DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS :
Last updated : 2024-03-28
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0 Hotel Supervisor - Casino jobs found in New Britain, CT area