Hotel Supervisor - Casino jobs in Passaic, NJ

Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Restaurant Supervisor
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Restaurant Supervisor
    Reports to: Food & Beverage Manager, position is non-exempt

    WHO WE ARE
    Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
    The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
    The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
    WHO YOU ARE
    Your past experiences have led you to understand that there is an art science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when making their specialty drinks. You are energized through your interactions with people, and there is nothing that gives you more satisfaction thank making our customer smile.
    THE ROLE
    The Restaurant Supervisor reports to the F&B Managers and work in a team environment with other F&B professionals, including barbacks, bartenders, servers, dishwashers, cooks, and chefs. It is critical the person in this position possess a background and knowledge in basic service techniques and has a natural ability to manage time and assist customers. As the Restaurant Supervisor you will be responsible for creating memorable guest experiences and making the first interaction with guests and associates.
    All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating each other just like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded – no egos are allowed.
    WHAT YOU WILL DO
    • Uphold and model the company’s principles of People, Place and Character, driving collaboration, intuition and translocal hospitality.
    • Assist in all aspects of a guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper set-up the host stand, reviewing reservations and making recommendations as to the setup of the room; executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
    • Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
    • Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its properly set
    • Pick up the daily menus and insert them properly in their covers; and inspect every menu and list to ensure their condition and appearance
    • Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
    • Know the server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity, and of course balance and close shift properly
    • Answer telephones according to hotel standard and take reservations or provide information regarding the restaurant or any other hotel service
    • Carry trays, bus, and reset tables with linen, china, glass and silver as needed; complete side work assigned by manager
    • Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed
    • Communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
    • Assist in other areas of the F&B Department as needed.
    WHAT YOU WILL NEED
    • Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
    • Minimum of one (3 to 4) year experience as a Restaurant Supervisor or Event/Banquet server in either a free-standing or hotel restaurant.
    • Available to work a flexible schedule to include nights, weekends and holidays
    • Fluency in English both verbally and non-verbally
    As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
  • 5 Days Ago

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Guest Services Supervisor
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Guest Services Supervisor Full-Time, Non-Exempt reports to the Guest Services Manager WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We be...
  • 1 Month Ago

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Banquet Houseman (Part-Time)
  • The MC Hotel
  • Montclair, NJ PART_TIME
  • PT Banquet Houseperson Reports to: Banquet Manager, Position is Non-Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in th...
  • 14 Days Ago

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Banquet Server (Part-Time/Hourly)
  • The MC Hotel
  • Montclair, NJ PART_TIME
  • Banquet Server (Part-Time/On-Call) Reports to: Food & Beverage Manager, position is Non-Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we ...
  • 14 Days Ago

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Guest Service Ambassador, Full-Time
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Guest Service Ambassador, Full-Time Reports to: Director of Rooms, position is Non-Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. W...
  • 15 Days Ago

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Room Attendant
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • HOUSEKEEPING ROOM ATTENDANT POSITION Reports to: Director of Housekeeping, position is Non-Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything ...
  • 2 Days Ago

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0 Hotel Supervisor - Casino jobs found in Passaic, NJ area

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Supervisor - Casino jobs
$48,344 to $73,853
Passaic, New Jersey area prices
were up 1.5% from a year ago

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