Hotel Supervisor - Casino jobs in Rock Island, IL

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary:

Cleans rooms, removes trash, makes beds, and installs amenities. Also cleans public areas and corridors.

Essential Functions:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Stocks maid cart with linen, terry and amenities
• Removes trash and debris from rooms
• Cleans tubs, toilets and floors
• Wipes down vanities and clean mirrors
• Sanitizes restrooms and sprays air freshener in bedroom areas
• Strips beds and removes terry and linens from room
• Makes bed and straighten furniture
• Dusts furniture and TV’s
• Checks light bulbs and replaces burnt out ones
• Programs clock radios and TV’s when necessary
• Helps in laundry and housekeeping department when necessary
• Vacuums carpets and hallways
• Mixes cleaning chemical
• Places valet laundry bag and dry-cleaning slips in room
• Turns in lost and found items to manager
• Writes work orders for maintenance items in need of repair
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Will be able to work varied shifts – i.e. days, nights, weekends, holidays
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications:

• High School graduate or equivalent
• Excellent customer service skills
• Excellent written and verbal communication skills
• Strong administrative, organizational and decision making abilities
• Ability to lead, influence others and coach for success

Physical Requirements:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations
• Able to be confined to a small area for a long period of time

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

What’s in it for you:

• Competitive wages with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***

#LI-BS1

Education

• High School or better