Hotel Supervisor - Casino jobs in Santa Fe, NM

Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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HOTEL NIGHT AUDITOR
  • Ohkay Casino
  • SAN JUAN PUEBLO, NM OTHER
  • Job Details

    Job Location:    340 HWY 68 - SAN JUAN PUEBLO, NM
    Position Type:    Full Time
    Salary Range:    Undisclosed
    Travel Percentage:    None
    Job Shift:    Graveyard

    Description

    POSITION SUMMARY:

    Performing any of the Front Desk, PBX, and accounting functions to ensure late night auditing and balancing while providing professional and efficient guest service.

    JOB REQUIREMENTS:

    • Responsible for greeting arriving and departing guest and assist in check-in and check-out procedures.
    • Provide information to all guests, regarding the hotel, casino, local services, attractions and locations for business, dining, and entertainment.
    • Must respond to all guest complaints or issues in a hospitable and efficient manner focusing on guest satisfaction.
    • The use of cash/credit card handling and balancing procedures to complete each shift.
    • Maintain and safe guard of monetary banks.
    • Must ensure all room rates and guest information is correct by balancing registration bucket to Micros FDM System.
    • Must log and/or informing appropriate supervisor of any and all discrepancies.
    • Must ensure all reports are thoroughly and neatly completed at the end of each shift. Therefore the transition for the next business day will be smooth and the hotel will reopen properly.
    • Maintain books and records within the hotel and reconcile to proof totals on a nightly basis.
    • Prepare accounting statements and reports as required and ensure proper reconciliation with supporting documentation.
    • Responsible for the familiarity of the hotel, casino, services we offer, and the image we wish to project.
    • Any and all duties and responsibilities as assigned by management.

    Qualifications


    EDUCATION/EXPERIENCE/SKILLS: 

    High school diploma or equivalent. Previous experience in night audit, front desk, reservations, and hospitality is preferred. 

    Must have the ability to access, read and accurately input information using a moderately complex computer system. Must be a team player with a cooperative and positive attitude.

    EQUIPMENT TO BE USED:

    PBX phone system, keyboard, fax/copier, key card machine, cash register, 10 key calculator

    PHYSICAL DEMANDS/MENTAL DEMANDS:

     Ability to concentrate in very fast-paced environment and exercise good judgment in evaluating situations and taking effective action. Present ideas effectively both orally and written. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.  The employee is occasionally required to climb or balance, stoop, kneel, or crouch.   The employee may occasionally be required to lift more than 25 pounds.  The employee must have the ability to continuously look at a monitor for long periods of time and also have the ability to hear and hold conversations over the phone and front desk with continuous noise and distraction.

    WORKING CONDITIONS:

    Ability to work in a casino environment, in the midst of noise, crowded situations

  • 22 Days Ago

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Restaurant Supervisor (Agave in Eldorado Hotel)
  • Eldorado Hotel & Spa
  • Santa Fe, NM FULL_TIME
  • DescriptionWORK, PLAY & ENJOY LIFE WITH HERITAGEWe offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industr...
  • 1 Month Ago

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Compliance Manager
  • Ohkay Hotel Casino
  • Ohkay Owingeh, NM FULL_TIME
  • The Compliance Manager ensures compliance with Federal, State and Tribal Gaming Regulations and ordinances as well as compliance with gaming internal controls and policies and procedures as defined by...
  • 16 Days Ago

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SECURITY SUPERVISOR
  • Ohkay Casino
  • SAN JUAN PUEBLO, NM OTHER
  • Job Details Job Location: 340 HWY 68 - SAN JUAN PUEBLO, NM Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Job Shift: Any DescriptionPOSITION SUMMARY: Responsible for the sa...
  • 13 Days Ago

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Cage Supervisor / Buffalo Thunder Casino
  • Pueblo of Pojoaque
  • Santa Fe, NM FULL_TIME
  • JOB PURPOSE: To supervise cage operations ESSENTIAL FUNCTIONS: Directly supervises and schedules work for cage cashiers, reviews, and approves timesheets and leave requests. Second level for handling ...
  • Just Posted

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WINNERS CLUB SUPERVISOR
  • Ohkay Casino
  • San Juan, NM FULL_TIME
  • POSITION SUMMARY: Assist the Customer Service Manager in all aspects of the customer service, promotions and marketing programs through the Winner’s Club staff and Casino Hosts. The position is respon...
  • 19 Days Ago

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0 Hotel Supervisor - Casino jobs found in Santa Fe, NM area

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Commercial Construction Journeyman Carpenter
  • LLR Construction, LLC
  • Santa Fe, NM
  • Job Description Job Description Job Summary: • Supervise and coordinate activities of workers engaged in general buildin...
  • 3/28/2024 12:00:00 AM

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Regular Full Time Spa Receptionist $17.51
  • Four Seasons Hotels Limited
  • Santa Fe, NM
  • About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better...
  • 3/27/2024 12:00:00 AM

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Housekeeping Room Attendant
  • Esperanto Developments
  • Santa Fe, NM
  • **Position: Housekeeping Room Attendant** **Mission Statement** Esperanto Developments is a dynamic hospitality manageme...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent
  • Eldorado Hotel & Spa
  • Santa Fe, NM
  • WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely ...
  • 3/26/2024 12:00:00 AM

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Meetings & Events Sourcing Manager
  • American Express Global Business Travel
  • Santa Fe, NM
  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
  • 3/25/2024 12:00:00 AM

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Housekeeping Room Attendant - Fairfield by Marriott International Santa Fe, NM
  • Palette Hotels
  • Santa Fe, NM
  • Position: Housekeeping Room Attendant - Fairfield by Marriott International Santa Fe, NM Mission Statement Esperanto Dev...
  • 3/24/2024 12:00:00 AM

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Front Desk Agent
  • Inn & Spa at Loretto
  • Santa Fe, NM
  • WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely ...
  • 3/24/2024 12:00:00 AM

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Housekeeper
  • La Quinta Santa Fe
  • Santa Fe, NM
  • Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
  • 3/11/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Supervisor - Casino jobs
$39,373 to $60,143
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

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