Hotel Supervisor - Casino jobs in Springfield, IL

Welcome to the Holiday Inn Hotel & Suites by IHG

We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service. Housekeeping Supervisor responsibilities include training, motivating and managing team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation, quality control, and team management abilities. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Responsibilities

• Train housekeepers on cleaning and room set up tasks.
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer special requests
• Monitor and replenish cleaning products and supplies, including safety and cleaning equipment.
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas
• Coordinates department response, and communicates with Front Desk and Maintenance staff on maintenance work orders
• Oversees laundry attendants and assists this department as needed
• Maintains laundry/housekeeping departments labor budgets
• Cleans rooms as needed
• Reliable transportation, seven days a week, required

Skills

• Must have work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and quality control tasks.
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Stable job history with good job references is desirable

Job Type: Part-time

Pay: $15.00 - $16.50 per hour

Expected hours: No more than 30 per week

Benefits:

• Employee discount

Shift:

• Day shift

Experience:

• Housekeeping Supervision: 1 year (Required)
• Hotel Housekeeping: 2 years (Required)

Work Location: In person