Hotel Supervisor - Casino jobs in Yakima, WA

Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Security Dual Rate Supervisor
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift:
    Varies

    Job Announcement Number:
    YLC-24-027


    Division:
    Security

    Employment Status:
    Full-Time Regular


    Starting Salary:
    $17.01/$20.73

    Department:
    Security



    JOB DESCRIPTION:



    JOB SUMMARY: Able to assume the duties and responsibilities of a Security Officer and/or Security Shift Supervisor. As assigned, responsible for the immediate supervision, guidance, safety and training of Security personnel on shift. Responsible for the safety and protection of all guests, team member and casino property; promotes superior guest relations and a safe, friendly environment. Commands call of service or emergencies.

    SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

    • In the Supervisor’s absence or as assigned, assumes primary responsibility for the Security Department on designated shift.
    • Works closely with Shift Supervisors, Security Manager, Director of Security, and other gaming departments as well as the TGA staff.
    • Ability to plan daily assignments/schedules; maintain confidentiality at all times.
    • Must be able to demonstrate effective leadership skills; promote positive guest and team member relations.
    • Must demonstrate effective conflict resolution; maintain a professional image.
    • Must attend and successfully complete mandatory training: Handcuffing, Defensive Tactics, CPR/First Aid, AED, etc.
    • Must have ability to exercise discretion, when applicable, in accordance with all policies and procedures, to ensure smooth operation of daily activities.
    • Be accountable to regulatory documents.
    • Ability to fulfill all job requirements of a Security Officer, in accordance with the Security Standard Operating Procedures and position description.
    • Builds relationships inside and outside of their department / team to improve ways of working and provide a great guest experience.
    • Models for the team, a strong work ethic and is visible, available and present for the guest and their team.
    • Identifies ways to improve workflows and processes to work smarter and increase efficiency.
    • Moves the situation quickly toward resolution by efficiently managing and controlling the circumstances.
    • Explains the “why” behind the resolution or action for the guest.
    • Pays attention to detail and conducts thorough research to make the best decision for the guest and the business.
    • Makes judgment calls based on understanding Legends Casinos’ Purpose, Values and Objectives while utilizing research, knowledge, and experience.
    • Proactively shares guest feedback with executive management and peers in the spirit of continuous improvement.
    • Seeks to share and improve processes and workflows based on guest feedback.
    • Finds ways to make good use of their strengths and talents.
    • Be approachable and show empathy when appropriate.
    • Maintaining privacy and confidentiality when assisting the guest’s needs.

    Revised 10/19




    JOB REQUIREMENTS:



    SUPERVISION EXCERCISED AS SUPERVISOR: Security Officer/On-call Officer, Dispatch Officer, Parking Lot/Satellite Attendant and Patrol Officer.


    SUPERVISION EXCERCISED AS OFFICER: None.


    LICENSE REQUIRED: Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA.


    MINIMUM EDUCATION REQUIRED FOR POSITION: High school diploma or GED equivalent.


    PHYSICAL REQUIREMENTS: Must be able to walk or stand for prolonged periods of time; ability to lift or move (50) lbs. or more. The ability/tolerance to handle stressful situations on a daily basis. Able to work all shifts, weekends, holidays and events.


    SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: (1) One year supervisory experience required in one of the following: Security, Law Enforcement, Military, Emergency Response or Guest Service, and/or two (2) years of continuous employment in the Legends Casino Security Department. Ability to pass a pre-employment drug test and criminal history background check. Valid Washington State Driver’s License required.

  • 9 Days Ago

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Housekeeping Floor Section Supervisor
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-059 Division: Hotel - Housekeeping Employment Status: Full-Time Regular Starting Salary: $20.73 Department: Hotel JOB DESCRIPTION: We are looking for indi...
  • 2 Months Ago

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Marketing Casino Host
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-032 Division: Marketing Employment Status: Full-Time Regular Starting Salary: $22.29 Department: Marketing JOB DESCRIPTION: JOB SUMMARY: The host will be ...
  • 16 Days Ago

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Hotel Housekeeping Manager
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-039 Division: Administration Employment Status: Full-Time Regular Starting Salary: DOE Department: Administration JOB DESCRIPTION: We are looking for indi...
  • 17 Days Ago

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Hotel Patron Shuttle Driver
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YCL-23-030 Division: Hotel - Valet Employment Status: On-Call Starting Salary: $16.43 Department: Hotel JOB DESCRIPTION: Operate on-property shuttles from parkin...
  • 21 Days Ago

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Hotel Front Desk Agent
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-058 Division: Hotel - Front Desk Employment Status: Full-Time Regular Starting Salary: $17.01 Department: Hotel JOB DESCRIPTION: We are looking for indivi...
  • 4 Days Ago

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0 Hotel Supervisor - Casino jobs found in Yakima, WA area

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Front Desk Associate/Night Audit
  • Lynden Hospitality 2 LLC
  • Ellensburg, WA
  • Job Description Job Description Full Job Description Job Summary Comfort Inn Ellensburg, WA Isn't it time to work somewh...
  • 4/24/2024 12:00:00 AM

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Server
  • Outback Steakhouse
  • Yakima, WA
  • Do you like hosting the party? Come join the Evergreen Restaurant Group/Italian Restaurant Group, a franchisee of Outbac...
  • 4/24/2024 12:00:00 AM

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Front Desk Agent
  • Econolodge Ellensburg
  • Ellensburg, WA
  • Job Description Job Description Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional ...
  • 4/22/2024 12:00:00 AM

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Server Assistant/Busser/Host
  • Red Lobster Hospitality, LLC
  • Yakima, WA
  • Are you looking to work with the best in the industry to enhance your hospitality career? Asa Service Assistant at Red L...
  • 4/22/2024 12:00:00 AM

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Econolodge Ellensburg Housekeeping Staff
  • Econolodge Ellensburg
  • Ellensburg, WA
  • Job Description Job Description Job Purpose: Maintains hotel rooms by cleaning, dusting, vacuuming, and polishing; provi...
  • 4/21/2024 12:00:00 AM

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Cook - weekends
  • COMPREHENSIVE HEALTHCARE
  • Yakima, WA
  • Job Details Job Location Yakima - Yakima, WA Position Type Part Time Education Level High school diploma or GED Salary R...
  • 4/21/2024 12:00:00 AM

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Baker
  • Albertsons
  • Yakima, WA
  • Job Description A Day in the Life: As a Baker, no one day is ever the same. To truly be successful in the position, you ...
  • 4/21/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Yakima, WA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

Yakima (/ˈjækɪmɑː/ or /ˈjækɪmə/) is a city in and the county seat of Yakima County, Washington, and the state's eleventh-largest city by population. As of the 2010 census, the city had a total population of 91,067 and a metropolitan population of 243,231. The unincorporated suburban areas of West Valley and Terrace Heights are considered a part of greater Yakima. Yakima is about 60 miles (100 kilometers) southeast of Mount Rainier in Washington. It is situated in the Yakima Valley, a productive agricultural region noted for apple, wine and hop production. As of 2011, the Yakima Valley produc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Supervisor - Casino jobs
$42,464 to $64,870
Yakima, Washington area prices
were up 2.9% from a year ago

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