House Supervisor jobs in Boston, MA

POSITIONS SUPERVISED

Registered Nurse, Licensed Practical Nurse, Certified Nurse Assistant, Unit Coordinators, Senior Certified Nursing Assistant.

POSITION SUMMARY

Supervises nursing staff in providing skilled nursing care to assure high quality of care and quality of life for residents on all nursing units.

PRIMARY RESPONSIBILITIES

• Ensures that the quality of nursing care meets the ANA Standards of Gerontological Nursing Practice and is consistent with the policies and procedures of the Sherrill House Nursing Services department.
• Assures that nursing care is delivered in accordance with physician instructions, the Multidisciplinary Team Plan, and policies and procedures of Nursing Services.
• Assists nursing staff with resident assessments, setting priorities for resident care, and. appropriate documentation.
• Consults with staff when residents experience a change in status and facilitates follow-up with physicians and nurse practitioner.
• Collaborates with nurse managers in assuring continuity of resident care and in promoting cooperation among staff from each shift.
• Promotes positive communication with families and visitors.
• Collaborates with Staff Development in coordinating orientation for new staff.
• Participates in interviewing and hiring of new staff.
• Assists the Director of Nursing Services in developing a staffing plan that ensures safe and comprehensive resident care.
• Collaborates with Associate Director of Nursing and/or Nurse Managers in developing staff time schedules and scheduling staff when unexpected vacancies occur.
• Evaluates staff performance, discusses, and prepares Performance Reviews. Supports and utilizes a participatory style of leadership.
• Encourages staff problem-solving and supports staff morale by arranging individual and group conferences.
• Counsels staff concerning their performances and adherence to Personnel Policies and Procedures.
• Ensures that resident status information and personnel information are communicated according to established channels.
• Consults with Associate Director of Nursing Services and Director of Clinical services on a regular basis.
• Participates in nursing committees and task forces.
• Promotes cooperation among all disciplines at Sherrill House.
• Responds to changing needs of Nursing Services and may assume other responsibilities.
• Supports the philosophy and goals of Sherrill House and Nursing Services.
• Communicates with families regarding the health status of residents and assures their participation in team conferences.
• Ensures that adequate supplies and equipment are available.
• Participates in continuing educational programs that contribute to professional development.
• Develops, implements, and supports Quality Improvement programs.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Ensure that all nursing service personnel follow their respective job descriptions.
• Participate in facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services.
• Admit, transfer, and discharge residents as required.
• Complete accident/incident reports as necessary.
• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required.
• Ensure that a sufficient number of licensed practical and/or registered nurses, an certified nursing assistants are available at all times.
• Develop work assignments.
• Make daily rounds to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards.
• Monitor absenteeism to ensure that an adequate number of nursing care personnel are always on duty
• Ensure that established policies and procedures, including dress codes, are followed by all departmental personnel.
• Review complaints and grievances made or filed by department personnel. Make appropriate reports as may be necessary.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit.
• Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc. and ensure that rooms are ready for new admissions.
• Greet newly admitted residents upon admission. Escort them to their rooms as necessary.
• Make rounds with physicians as necessary.
• Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes.
• Provide direct nursing care as necessary.
• Monitor medication passes and treatment schedules to ensure that medications are being administered as ordered and that treatments are provided as scheduled.
• Monitor nursing care to ensure that all residents are treated fairly, and with kindness, dignity, and respect.
• Ensure that all nursing service personnel are knowledgeable of the residents' responsibilities and rights including the right to refuse treatment.
• Review complaints and grievances made by residents and make a written/oral report to the Director indicating what action(s) were taken to resolve the complaint or grievance. Follow facility's established procedures.
• Maintain a written record of resident's complaints and/or grievances that indicates the action taken to resolve the complaint and the status of the complaint.
• Report and investigate all allegations of resident abuse and/or misappropriation of resident property

GENERAL REQUIREMENTS AND RESPONSIBILITIES

Teamwork

• Work in a collaborative effort with fellow employees within the department and with employees in other departments
• Consistently show respect for every person and every position at Sherrill House.
• Consistently communicate important information to others in a proper, timely and professional manner.
• Show respect for fellow employees by following the schedule, reporting on time for work assignments, and assisting with coverage of needed hours.
• Assist "Environment of Care" staff in making Sherrill House the best possible environment for residents to live in.
• Demonstrate an understanding that employees at all levels have a "caregiver role"
• Consistently display a cooperative spirit and work as a member of the team to always provide our residents with the best possible care.
• Assist with resident transport and other resident care needs as required.

Customer Service

• Demonstrate an understanding that as employees our primary focus must be on our residents, and they must be at the center of all that we do.
• Provide quality customer service to residents, visitors, and fellow employees on a consistent basis.
• Demonstrate an understanding that our resident’s live at Sherrill house, and as employees, our goal must be to consistently meet or exceed their expectations.
• Respect residents by recognizing their presence and not speaking over or around them.
• Listen attentively to residents and respond to resident request in a timely and respectful manner.
• Value residents as individuals, and respects that the resident has a routine which is important to them.
• Consistently practice congeniality and common courtesy.
• Consistently treat residents with dignity and respect.
• Be consistently courteous and patient when dealing with residents and resident family members.
• Consistently conduct yourself in a professional manner
• Respect confidentiality and conduct conversations in appropriate locations.
• Respect residents and fellow employees by speaking only the English language unless communicating with a resident who does not speak English.

Safety

• Attend required safety training and in-service education training sessions as required.
• Identify and immediately report all safety issues.
• When necessary, takes immediate actions to prevent injuries or risk.
• Consistently display "safe" work practices.
• Demonstrate an understanding of the Safety Management Plan and other safety related Environment of Care programs.

Specific Requirements/Competencies

• Must possess a current, unencumbered, active license to practice as a Registered Nurse in this state.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
• Must be able to relate information concerning a resident's condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Educational Requirements: Bachelor’s degree in nursing

Experience: Three years of clinical experience in gerontological nursing and one year of management experience.

Computer Skills: Ability to utilize a management information system for the purposes of collecting and analyzing data, maintaining files, providing summary reports, and communicating relevant information to department managers, administrative staff and the governing board.