Housekeeping Dispatcher - Casino dispatches housekeeping personnel to areas in need of cleaning. Monitors and updates room statuses in hotel property management system. Being a Housekeeping Dispatcher - Casino responds to all incoming guests and front desk requests for housekeeping or maintenance services. May require a high school diploma or its equivalent. Additionally, Housekeeping Dispatcher - Casino typically reports to a supervisor. The Housekeeping Dispatcher - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
SHIFT : 4 : 30 PM - 1 : 00 AM
Shifts can vary based on needs.
Job Overview :
It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.
This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.
All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.
Purpose :
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System :
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.
The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities :
Last updated : 2024-03-22
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