Housekeeping Dispatcher - Casino dispatches housekeeping personnel to areas in need of cleaning. Monitors and updates room statuses in hotel property management system. Being a Housekeeping Dispatcher - Casino responds to all incoming guests and front desk requests for housekeeping or maintenance services. May require a high school diploma or its equivalent. Additionally, Housekeeping Dispatcher - Casino typically reports to a supervisor. The Housekeeping Dispatcher - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
SUMMARY:
The Housekeeping staff is responsible for ensuring the facility is kept in a clean and orderly condition. He/she must process a basic understanding of cleaning techniques.
SUMMARY OF KEY RESPONSIBILITIES:
Responsibilities, essential job functions, and other duties may be assigned as necessary by Supervisor and/or Management.
SUPERVISORY RESPONSIBILITIES:
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions once the individual communicates those needs to Human Resources.
While performing the duties of this job, the team member is:
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly exposed to cigarette fumes. The noise level in the work environment is usually moderate. This establishment promotes a drug-free work environment.
PUBLIC RELATIONS
Important attributes of any employee of the Sac and Fox Casino, along with the official performance of duties, are personal appearance and public relations. Each Team Member is expected to make every effort to be well-informed about the facility, pleasant, courteous and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the facility.
SERVICE CULTURE
Housekeeping employees will support a “culture of service” where motivated employees in this Casino take a customer-focused approach to their regular duties and work activities and where the customer is the most important visitor on our premises.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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