Housekeeping Manager jobs in Lansing, MI

Housekeeping Manager manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. Inspects facilities, recommends upgrades when needed. Being a Housekeeping Manager establishes workflows, standard procedures and quality control plans. Responsible for the maintenance of vendor/supplier relationship. Additionally, Housekeeping Manager may require a bachelor's degree or its equivalent. Typically reports to a head of a unit/department. The Housekeeping Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Housekeeping Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Housekeeping Manager
  • Doubletree Lansing
  • Lansing, MI FULL_TIME
  • Job Summary

    The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards as well as supervising the entire Housekeeping Department including rooms front/back of house public areas and laundry. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

    Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. 

    Responsibilities

    QUALIFICATIONS:

     

    • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
    • Supervisory experience required.
    • Must be proficient in Windows operating systems Company approved spreadsheets and word processing
    • Must have a valid driver's license for the applicable state.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must work well in stressful high pressure situations.
    • Must maintain composure and objectivity under pressure.
    • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
    • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
    • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
    • Must be able to work with and understand financial information and data and basic arithmetic functions.

     

    RESPONSIBILITIES:

     

    • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
    • Establish and maintain a key control system for the department.
    • Operate radios efficiently and professionally in communicating with hotel staff.
    • Ensure the proper use of radio etiquette within the housekeeping department.
    • Monitor and direct all Housekeeping and Laundry personnel.
    • Inspect rooms daily and do not schedule an additional Supervisor or Assistant unless occupancy is over 90 rooms or with General Manager's approval (property specific).
    • Ensure compliance to company and brand training using the steps to effective training according to Aimbridge Hospitality standards.
    • Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality S.O.P's.
    • Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
    • Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement.
    • Conduct monthly department meetings with housekeeping staff according to Aimbridge Hospitality standards.
    • Prepare employee Schedule according to the business forecast payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly.
    • Handle overall supervision of daily inspection for arriving V.I.P.'s.
    • Ensure lobbies guest hallways guest rooms and the back of the house areas are cleaned to Aimbridge Hospitality standards.
    • Maintain standards regarding Purchase Orders vouchering of invoices and checkbook accounting according to Aimbridge Hospitality S.O.P.'s.
    • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
    • Conduct monthly and quarterly Housekeeping inventories on a timely basis.
    • Ensure guest privacy and security by correctly following Aimbridge Hospitality procedures.
    • Participate in required M.O.D. coverage as scheduled.
    • Ensure implementation of all Aimbridge Hospitality's policies and house rules.
    • Train and review all 'House Safety' rules and procedures with Housekeeping staff.
    • Motivate coach counsel and discipline all Housekeeping personnel according to Aimbridge Hospitality S.O.P.'s.
    • Prepare and conduct all Housekeeping interviews and hiring procedures according to Aimbridge Hospitality S.O.P.'s.
    • Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
    • Respond to all guest requests situations complaints and accidents presented to Housekeeping in an attentive courteous and efficient way.
    • Attend monthly all-employee team meetings and any other functions required by management.
    • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
    • Maintain a professional working relationship and promote open lines of communication with other managers employees and all other departments.
    • Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
    • Focus the Housekeeping Department on its role in contributing to the guest service scores.
    • Balance and clear the room status nightly comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
    • Maintain and monitor 'Lost and Found' procedures and policies according to standards.
    • Train all Housekeeping personnel to perform their duties to Aimbridge Hospitality standards using the steps to effective training accordig to Aimbridge Hospitality standards.
    • Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees.
    • Conduct daily morning meeting with staff.
    • Conduct weekly walk through with General Manager and Property Engineer.
    • Use the telephone and computer system for reporting and verifying room status.
    • Ensure valet laundry is recorded for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned (property specific).
    • Properly store secure and issue supplies as needed to meet business demands.
    • Complete all reports in a timely and efficient manner as required by management.
    • Establish with General Manager's approval any additional standards as needed for the Housekeeping Department.
    • Review Guest Request log daily to ensure that all requests have been met taking proactive steps to address problems before they occur.
    • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
    • Monitor all V.I.P.'s special guests and requests.
    • Perform any other duties as requested by the General Manager.

     

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan
  • Just Posted

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Housekeeping Manager - $55k
  • Doubletree Lansing
  • Lansing, MI FULL_TIME
  • Job Summary The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards as well as supervising the entir...
  • 11 Days Ago

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Housekeeping
  • The Laurels of Fulton
  • Perrinton, MI FULL_TIME
  • Are you a leader who is passionate about maintaining a clean, safe and homelike environment for residents? When you join us, you have an opportunity to use your skills and experience in making a diffe...
  • 14 Days Ago

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Housekeeping
  • Courtyard by Marriott
  • Lansing, MI FULL_TIME
  • Description Be part of the Courtyard Lansing Downtown! $15 an hour This is a full time AM shift position. Weekend availability required. Are you ready to begin your journey with Concord; a company who...
  • 16 Days Ago

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HOUSEKEEPING
  • Brightwell Behavioral Health
  • East Lansing, MI FULL_TIME
  • HOUSEKEEPING Brightwell Behavioral Health delivers patient/family centered care to the senior population with a primary psychiatric diagnosis with psycho-social needs. Brightwell provides comprehensiv...
  • 21 Days Ago

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Housekeeping Supervisor
  • Doubletree Lansing
  • Lansing, MI FULL_TIME
  • Job Summary The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are clea...
  • 13 Days Ago

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0 Housekeeping Manager jobs found in Lansing, MI area

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Homemaker/Companion (Elsie, MI)
  • Right At Home
  • East Lansing, MI
  • Join Central Michigan's Best Care Team Are you a caring, compassionate person who is a great listener? Would you like to...
  • 3/19/2024 12:00:00 AM

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Housekeeper
  • Healthcare Services Group, Inc.
  • East Lansing, MI
  • Who We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutriti...
  • 3/19/2024 12:00:00 AM

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Facilities Supervisor
  • Ultium Cells LLC
  • Lansing, MI
  • Job Description Job Description Ultium Cells Overview: Ultium Cells, LLC. is a joint venture Lithium-ion automotive batt...
  • 3/18/2024 12:00:00 AM

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Assistant General Manager- Michigan Operations (Remote)
  • Vacasa, LLC
  • Lansing, MI
  • **Assistant General Manager- Michigan Operations (Remote)** at Vacasa Lansing, MI **Why Vacasa** We started with just on...
  • 3/18/2024 12:00:00 AM

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Housekeeper / Housekeeping - $15 an hour
  • Concord Hospitality
  • East Lansing, MI
  • Be part of the Courtyard Lansing Downtown! $15 an hour This is a full time AM shift position. Weekend availability requi...
  • 3/18/2024 12:00:00 AM

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Rebar Fabricator - No Experience Needed
  • Nucor Harris Rebar
  • Lansing, MI
  • Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led t...
  • 3/17/2024 12:00:00 AM

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Production Associate - Custodian $16.00/Hour
  • Cintas
  • Lansing, MI
  • **Requisition Number:** 167678 **Job Description** Cintas is seeking a Production Associate - Custodian $16.00/Hour. Res...
  • 3/17/2024 12:00:00 AM

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Housekeeping Supervisor
  • Candlewood Suites East Lansing
  • Lansing, MI
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospi...
  • 3/15/2024 12:00:00 AM

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Housekeeping Manager jobs
$53,555 to $68,255
Lansing, Michigan area prices
were up 1.3% from a year ago

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