Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Position Summary:
The primary purpose the Housekeeping Supervisor position is to assist in managing the day-to-day activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations governing our facility and as may be directed by the Housekeeping Manager and/or the Housekeeping Assistant Manager to assure that our facility is maintained in a clean, safe and comfortable manner.
Primary Duties and Responsibilities:
· Training and development of housekeeping staff.
· Coordinates work assignments.
· Inspect completed work to ensure it is up to Sand Valley standard.
· Assign non-accommodation cleaning assignments to housekeeping team.
· Assist with inventory control, supplies, and keys.
· Oversee cleanliness of guest rooms, all common areas including stairways, hallways, outside entrances, locker room, restrooms, restaurants and bar.
· Responsible for keeping team encouraged and motivated.
· Investigates complaints regarding housekeeping service.
· Perform job duties of any position in the housekeeping department when/if needed, inspector, public area attendant, houseman, or housekeeper.
· Ensure all staff are properly trained and has the tools and equipment needed to effectively carry out their respective job duties.
· Communicate and enforce policies and procedures.
· Perform other duties as appropriate.
Qualifications:
· High school preferred.
· 1-year applicable custodial experience
· Valid Driver’s License
· Demonstrated quality interpersonal communication skills.
· Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision.
· Work flexible hours as required including nights/weekends.
· Positive attitude, professional manner and appearance in all situations.
· Attention to detail and skilled organization.
· Strong supervisory skills, ability to designate responsibilities.
· Good verbal and written communication skills.
· Basic computer knowledge
Working Conditions:
Typical resort/hotel type setting. This individual may be exposed from time to time to inclement weather; potentially dangerous pesticides, herbicides and fertilizers; equipment movement hazards; misdirected golf balls. Injury may result because of exposure to the above if safety policies and practices are not properly followed at all times.
Physical Requirements:
Must have the ability to:
· Read and write (English)
· Communicate verbally with staff members with or without the use of two-way radios.
· Give and/or follow verbal and written instructions
· Visually inspect all work areas
· Operate vehicles and equipment for several hours at a time
· Perform mathematical calculations involving fractions, decimals, and percentages
· Retrieve, read and interpret information from technical sources
· Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
· Lift up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly
Supervises:
Housekeeping supervisors, room inspectors, housekeepers, and housepersons
Classification:
Full-Time Year-Round, Hourly, Non- Exempt
Sand Valley LLC is an Equal Opportunity Employer
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