Housekeeping Supervisor jobs in Cheyenne, WY

Employee Benefits and Perk Package:

• Cross training and Advancement opportunities
• Medical, Dental, & Vision Insurance coverage (full time only)
• Health & Flexible Savings Accounts (full time only)
• 401K with 6% match;
• Life Insurance (full time only)
• Long term Disability (full time only)
• Generous paid time off (full time only) up to 128 hours of PTO after 90 days of full time
• Employee Discounts on merchandise, meals, fuel, rooms, & golf course
• Tuition Reimbursement Program (full time only)
• Education Assistance Program (full time only)

TITLE: Housekeeping Supervisor

DEPARTMENT: Rooms

REPORTS TO: Housekeeping Manager

PAY: Hourly; Pay dependent on experience

Description

Duties/Responsibilities:

• Must be available to work weekends, holidays, and some evenings
• Responsible for supervision to a group of employees
• Preparing VIP and Special requested guest rooms
• Responsible for the performance of Houseman and Room Attendants
• Supervise daily task for Room Attendants
• Organize and facilitates the room making process
• Daily allocation of rooms and deep cleaning tasks to team members
• Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of each section and floor including service area and closets
• Checks the occupied and departure rooms, giving special attention to guest needs
• Resolves issues associated with out of service, and pick up rooms
• Ensures that the entire operation is performed as per the hotel standards
• Manage guest requests, including VIP amenities and communicating with relevant team members
• Routine inspection of guest bedrooms to ensure standards are met
• Aware of all room categories and amenities
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Report maintenance issues to GRS/Engineering Department
• Communicate with GRS team due outs and room status
• Room status clearing and report
• Assist the Housekeeping Manager with training requirements
• Comply with all health and safety regulations
• Assist other departments wherever necessary and maintain good working relationships
• Performs miscellaneous job-related duties as assigned or directed