Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
BASIC PURPOSE:
Monitor the duties performed by the section housekeepers in keeping guest rooms and public areas of the hotel clean and in serviceable condition to ensure procedures are followed, standards maintained and quality service given in a safe, secure, accident-free manner.
ESSENTIAL FUNCTIONS:
Education: High school education or equivalent experience.
Experience: Six months section housekeeper experience in hotel or related service industry. Customer relation skills.
Skills and Abilities:
No. Of employees supervised: Act as a lead worker in providing advice, counsel, training and assistance to a manager for 5 to 50 employees.
Travel Required: None
Hours Required: Eight hour shift; scheduled days and times may vary based on need.
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