Housekeeping Supervisor jobs in Portland, ME

Come Join Our Team!

At The Docent's Collection, we are seeking a Housekeeping Supervisor who will play a crucial role in our opening team. Your performance will directly impact our guests' experience, making their stay exceptional.

The Docent's Collection is a small boutique hotel in Portland's Old Port. Our 26 spaces feature fully equipped kitchens and comfortable living areas for travelers. Guests enjoy comforting luxuries within their personal sanctuary.

We’re looking for a professional, experienced Housekeeping Supervisor to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high cleanliness and sanitation protocol standards, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

What is in it for YOU?

All Associates:

• ON DEMAND PAY (NO FEES!) * Access your pay as you’ve earned it! No cost to you!
• Vacation/ Personal days & Holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards

Full-Time Associates:

• Free Parking in the Old Port!
• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Inspect & clean loft spaces to ensure a high standard of cleanliness and inventory controls.
• Lead and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Communicate with the guest services team about the readiness of spaces to ensure high customer satisfaction.
• In coordination with the manager, review the housekeeping inventory, and ensure there is a stock of adequate cleaning supplies
• Document areas cleaned by room attendants and report any issues, such as room damage or maintenance requests, to the guest services or maintenance team.
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed.

Requirements:

• A High school diploma or GED is required
• 2 years of supervisory/inspector experience in hospitality housekeeping departments.
• At least 2 years experience in hospitality or guest services
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
• Applicants must be able to work weekends & holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Work Location: In person