Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Licensing and certification : No special licensing and certification required. Education : At least a high school diploma Experience: Some departmental experience preferred As a supervisor you must have a genuine interest in working with geriatrics residents. Have a willingness to perform routine, repetitive tasks on a continuous basis, and perform tasks despite frequent interruptions. You must have the ability to perform tasks with consideration for residents in your work area. Initiative and judgment in supervising other employees assigned to you. Be able to recognize areas that need attentions by your department and supervise your department in correcting those areas of concerns. Able to supervise organize, communicate, and perform the essential tasks and duties; make decisions; deal with families, residents and staff; follow requests; able to use cleaning supplies and equipment; aware of housekeeping and laundry policies and procedures; able to use laundry supplies and equipment; Special knowledge of how to clean and maintain waxed and carpeted floors. 1. Supervise day-to-day housekeeping/laundry functions of assigned personnel. 2. Assign personnel to specific tasks in accordance with daily work assignments and ensure that schedules are followed. 3. Coordinate daily housekeeping/laundry services with nursing service when performing routine cleaning assignments in resident-living and /or common areas. 4. Assure that personnel are performing assigned tasks in accordance with established housekeeping/laundry procedures. 5. Assure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner. 6. Assure that housekeeping/laundry personnel follow established safety precautions when performing task and using equipment and supplies. 7. Assure that established infection control practices are maintained when performing housekeeping; laundry procedures. 8. Coordinate routine safety procedures, fire drills, hazardous communications procedures, and other O.S.H.A requirements. 9. Assist in developing procedures for performing daily housekeeping/laundry tasks. 10. Interpret departmental policies and procedures to new housekeeping/laundry personnel. 11. Assist in the orientation and training of housekeeping/laundry department personnel. 12. Train and orient assigned personnel in the proper techniques of mixing chemicals disinfectants, solutions, cleaning methods, use of equipment, etc., as directed. 13. Report all hazardous conditions and /or equipment to the administrator. 14. Assure that equipment is cleaned, properly stored, and all equipment and supply needs are recommended to the administrator. 15. Attend and contribute to the daily Total Quality Management meeting each morning 16. Adhere to the facilities HIPAA policies and procedures. 17. Assure that refuse is disposed of daily and in accordance with the established sanitation procedures. 18. Assure that an adequate supply of housekeeping/laundry supplies is maintained. 19. Review and evaluate the work performance of assigned personnel. 20. Conduct daily inspections of assigned work areas to assure cleanliness and sanitary conditions are maintained. 21. Assure that the residents’ personal and property rights are maintained by assigned personnel. 22. Perform administrative requirements. 23. Provide leadership through example. 24. Submit accident/incident reports. 25. Assure that all resident and facility laundry is properly washed, dried, folded, hung and stored. 26. Have a working knowledge of commercial and domestic washers, dryers, and train and orient assigned personnel in the proper techniques and use of the equipment. 27. Understand functions of various soaps, bleaches, softeners, and other chemicals and train and orient assigned personnel in the proper techniques and use of these substances. 28. Recognize various fabrics and know proper laundry procedures and train and orient assigned personnel to handle the various fabrics accordingly. Working hours: Hours will be assigned by supervisor; occasional night shift for cleaning and waxing hallways. Some weekends and walk troughs on weekends for supervisory purposes. • This description is not intended to be all-inclusive. Employees will also perform other reasonable job duties as assigned by their supervisor/administrator. • Management reserves the right to change job responsibilities, duties, and hours as needed. • This document is for management communications only and not a written or implied contract of employment. QUALIFICATIONS :
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