Housekeeping Supervisor jobs in Spartanburg, SC

Housekeeping Supervisor Job Summary:

Housekeeping with day-to-day operations.  Provide training, coaching, and counseling to all housekeeping employees

Housekeeping Leader Duties:

•    The Housekeeping Leader will also be responsible for cleaning rooms; half a board to ensure site is set up for success with selling guest rooms.

•    Provide excellent customer service to guests and all team members at the hotel. Ensure the housekeeping employees also assist guests and co-workers in a positive and pleasant manner.

•    Facilitate hiring process, including interviewing, training, and evaluating job performance.  Provide ongoing training and development to all positions.

•    Interact with all employees in the Housekeeping Department.  Evaluate, coach, counsel and provide leadership support.

•    Conduct inspections of guest rooms and provide feedback to room attendants.

•    Check any vacant rooms for condition and possible occupancy, and taking any actions needed to resolve to place rooms as available.

•    Maintain organization and cleanliness of storage and linen. Ensure linen and supplies are stocked and ready for use by staff.

•    Work closely with the maintenance department by reporting maintenance issues found when inspecting rooms or public areas

•    Cleans hotel areas including, but not limited to, guestrooms, lobby, corridors, elevators, laundry facility, house laundry, stairways, exterior, etc. according to company standards and within required timeframes 

Qualifications:

Education:     •    High school diploma or equivalent, or General Education Degree (GED) (preferred) or Bachelor’s degree preferred.

Experience:     •    2-3 Prior Housekeeping Management experience

•    2-3 years of experience in a customer service role in industries such as retail, hospitality, and/or food service (preferred)

Knowledge:    •    Understanding in the use of cleaning tools and chemicals

Skills:    •    Must be able to read, write, and speak English proficiently

•    Basic computer operation including but not limited to accessing data from the internet

•    Operate light equipment (pressure washer, vacuum cleaner, carpet cleaner

•    Operate and use hand and power tools properly and safely

Abilities:    •    Read, comprehend, and follow written procedures

•    Respond calmly in situations of conflict and stress

•    Adapt to changes in daily work

•    Problem solve in a timely manner

E.O.E.  M/F/D/M/V   Drug Free Workplace