Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Supervises and leads the operation of the housekeeping and laundry divisions of the hotel to ensure that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary. Ensures that the housekeeping department meets high standards of quality and efficiency so that guest satisfaction is optimized.
Primary Responsibilities:
Note: Other duties as assigned by supervisor or management
Relationships:
Internal: Guest Service: To communicate the status of rooms, coordinate services, and resolve problems.
Engineering: Communicate anything needing repair.
External: Guests: To provide service.
Vendors: Order and receive supplies.
Requirements
Qualifications:
Education/Experience: High school diploma or equivalent and two years experience in housekeeping or similar industry, to include supervisory experience. Special consideration will be given to those who exhibit exemplary performance.
Skills and Qualities:
Working Conditions:
Physical/Cognitive Activities:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
Since supervising a group of employees and inspecting their work is the major responsibility of this position, the Executive Housekeeper spends a significant amount of their workday listening and speaking.
A great deal of time is spent inspecting rooms and public areas usually accomplished by walking to each area assigned, and communicating with employees. A small amount of time is spent unlocking, opening and closing such items as doors or drawers.
The person in this position spends a significant amount of time utilizing problem solving, counseling, reasoning, motivating and training abilities.
Advanced mathematical skills and reading abilities are used.
Communication devices such as the telephone or pager are frequently used for such functions as communicating with the housekeeping department while on the floor.
At times, an Executive Housekeeper will assist the houseperson or room attendants by helping to clean rooms or public areas. This will involve bending, stooping and stretching.
Carrying and/ or lifting approximately 50 pounds and pushing and/ or pulling approximately 200 pounds occurs infrequently.
Organizational Structure:
Reports to: Operations Manager
Subordinates: Assistant Housekeeper, House persons, Room Attendants, Laundry Attendants
Clear All
0 Housekeeping Supervisor jobs found in Twin Falls, ID area