Housing Program Manager jobs in Albany, NY

Duties

As a Program Support Assistant, you will:

• Assist the Branch Chief, servicing and technical staff in matters pertaining to the Federal Claims Collection Act of 1966, as amended; the Debt Collection Act of 1982, and the Debt Collection Improvement Act of 1996. In this regard, the incumbent is also required to have a working knowledge of applicable handbooks, program policies and procedures governing a wide variety of program activities that require processing review and action.
• Act as the control point for servicing and technical staff in coordinating and tracking actions initiated and completed by maintaining the appropriate tracking, follow-up, and suspense registers, logs and reports. Keep appropriate staff informed on these matters by providing regular reports of status with alerts of any activities or problems requiring resolution.
• Review all incoming submissions from program participants and others for completeness as to information and/or materials requested and required. Log submissions as necessary and refers to appropriate staff for review and action. Submissions are referred with background and supporting documentation, as required.

Requirements

Conditions of Employment

The official duty station for this position will be in Albany, New York. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.

• Must be U.S. Citizen or U.S. National.
• A one year probationary period may be required.
• Must successfully complete a background investigation.
• Public Trust - Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Please refer to "Additional Information Section for additional Conditions of Employment."

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  A complete application includes:
  
  1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

  • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
  • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
  • For resume writing guidance, please visit USAJOBS Resources Center.

  
  2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
  
  3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

  • VETERANS' PREFERENCE DOCUMENTATION:
    • If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.

  • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
    • If you are a displaced or surplus Federal employee, in order to be eligible under one of these authorities you must submit all required documentation as outlined in this link: CTAP/ICTAP

• How to Apply

  HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
  
  Please review the entire announcement before applying.
  
  The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
  
  HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

  To verify the status of your application:

  • Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
  • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
  • If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
  • Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

  For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
  
  To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12405864

  Agency contact information

  Applicant Call Center

  Phone

  304-480-7300

  Email

  hudinquiries@fiscal.treasury.gov

  Address

  Asst Secretary for Housing-Federal Housing Commissioner
  Administrative Resource Center
  Parkersburg, WV 26101
  US

  Next steps

  Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

U.S. citizens or U.S. Nationals; no prior Federal experience is required.