The Regional Property Manager is responsible for executing and communicating the company's direction to various communities in the assigned portfolio. The Regional Property Manager must have a proven track record in managing a portfolio of Market Rate, Low-Income Housing (Section 8/HUD), Rural Development Properties (1000 units), be an excellent communicator, motivator, and a hands-on manager.

The Regional Property Manager will work closely with Property Managers and Maintenance Supervisors in their regions to ensure the implementation and execution of all corporate policies and procedures.

• Responsible for reviewing and approving all property purchases with complete adherence to the expense budget while serving as business managers who mentor, coach, supervise and develop site staff.
• Collaboratively work with Property Managers and Maintenance Supervisors to comprehensively ensure the timely preparation of rent-ready apartments to meet the market demand.
• Accountable for property risk management, safety standards, and employee and resident liability.
• Responsible for taking care of all escalated complaints from residents.
• Supports the communities to achieve budget and regularly monitors each community budget within the portfolio.
• Reviews financial statements, compared to budget and accounts for monthly variances.
• Implements new strategies or recommends budget adjustments when needed to meet community objectives and goals.
• Monitors and manages the portfolio rental rates to maximize income, participating in Revenue Management pricing calls.
• Monitors maintenance for each community within the portfolio.
• Oversees capital improvements that are part of the property strategy.
• Approves payroll, accounts payable, large purchase orders, and expense reports.
• Coach Property Managers and on-site staff on how to provide positive experiences and high-level customer service.
• Mitigate and resolve complex resident concerns, and partner with additional departments, and utilize resources as needed to resolve escalated resident matters.
• Maintain strong vendor relationships.
• Attend local events and fairs to stay aware of industry standards and development.
• Serve as liaison between communities and Regional Vice Presidents to communicate financial and operational performance.
• Other duties as assigned.

• BS/BA degree in business, finance, real estate, or a related field is preferred.

• Training certification HCCP, COS is preferred.

• Minimum 3 - 5 years experience as a Regional Property Manager with oversight of a minimum of 1000 units.
• 5 or more years experience with HUD, affordable housing, LITC, project-based section 8, and REAC/MOR audits.
• Knowledge of one-site property management software is a plus.
• Experience in preparing annual budgets and analyzing variance reports is required.
• Coach property managers and on-site staff on how to provide positive residence experiences and high-level customer service.
• Proven ability to mitigate and resolve complex resident concerns. Partner with additional departments and utilize resources as needed to resolve escalated resident matters.
• Maintain strong vendor relationships.
• Attend local events and fairs to stay aware of industry standards and developments.
• Serve as liaison between communities and Operations leadership to effectively communicate financial and operational performance.

• Able to work independently or as a team member to assist employees and managers with special projects.
• Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds and push 13-25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Days and work hours are generally Monday through Friday and frequent weekend shifts.
• Heavy travel is expected.