Human Services Worker jobs in Boca Raton, FL

Requisition No: 827155

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64054250 1

Pay Plan: Career Service

Position Number: 64054250

Salary: $36,178.74

Posting Closing Date: 04/26/2024

Total Compensation Estimator Tool

Open Competitive Opportunity

Specific Responsibilities:

This is a Human Services Program Specialist position in the Florida Department of Health (FDOH) Palm Beach County Health Department (CHO) HIV/AIDS Program. Work is performed under the supervision of a Senior Human Services Program Manager. This position is responsible for conducting the HIV/AIDS 500/501 trainings and supporting the programmatic activities of the HIV/AIDS and Early Intervention Programs. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position has county-wide responsibilities to provide technical assistance to all FDOH-CHD sites, Centers for Disease Control Prevention HIV grant funded agencies, and agencies with Memorandums of Understanding and/or Agreements as a Department representative. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position travels to make community visits as needed. This position travels to make community visits as needed.

This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHO) Information Security Policy, Protocols and Procedures. This position may view, update or release information, and has access to the following sets of confidential information: Clinical Information, HIV/AIDS Case Reporting and Surveillance, and STD Case Reporting and Surveillance. This position has Health Management System (HMS) access for the purpose of entering Employee Activity Reports (EARs), and HMS Electronic Health Record (EHR) access for entering client information, scheduling appointments, and for viewing all other clinical data including but not limited to scheduled appointments, client demographics, insurances, medications, labs, and provider assessments. This position has access to Surveillance Tool and Reporting System (STARS), Ryan White Part A & B databases, CAREWare and Provide Enterprise access for the purpose of entering service notes and viewing client eligibility status and information utilized to verify client's linkage to care and referrals to essential support services.

Serves as a trainer and coordinator for the HIV/AIDS 500, 501, 501 Update and Train-the -Trainer. Provides HIV/AIDS, PrEP and Sexually Transmitted Diseases presentations including but not limited to other in-services and trainings for health department staff, community members and organizations/agencies, as needed. Performs HIV Counseling, Testing and Linkage (CTL) Early Intervention Program duties, but not limited to, conducting HIV counseling and testing and drawing blood for specimen collection. Responsible for ordering, disseminating and tracking of condoms, HIV CTL supplies and promotional/incentive items.

Participates in quality improvement activities, assist FDOH-CHD's HIV/AIDS Program with quality improvement, quality assurance and technical assistance, as scheduled or requested. Performs technical assistance site visits and capacity building opportunities to County Health Department sites, registered HIV test sites in Palm Beach County and the community by increasing the knowledge and awareness of the scope of the HIV epidemic in Florida, HIV testing guidelines, legal issues, and resources for biomedical interventions. Builds and maintains successful working relationships with FDOH staff and community partners, including CBOs, ASOs, FBOs, PBSO staff, community health clinics, and FDOH Palm Beach County clinical staff, care coordinators and patient care specialists. Prepares and submits accurate and thorough reports. Maintains documentation of client linkages and referrals.

Analyzes data to measure the effectiveness of HIV CTL programming activities to identify the resources or adjustments needed to meet forecasts for programming on a long or short-term basis. Develops policies, procedures, standards and rules, according to CHO guideline. Monitoring compliance reviews and quality assurance techniques for measuring quality of service delivery to ensure maximum efficiency. Analyzes HIV testing site data to create and provide information to providers detailing the HIV testing and prevention program activities.

Assists in the planning, coordination and evaluation of testing related events including, National HIV Testing Day, World AIDS Day, and National days of observance in collaboration with the Communicable Disease Program.

Represents FDOH-CHD at all meetings, in-services and trainings as assigned. Participate in workgroups, conferences and outreach activities, as needed.

Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of HIV/AIDS, epidemiology, communicable diseases and current related issues.
• Knowledge of and experience with HIV Testing, Counseling, Referral and/or Linkage Services.
• Skill to interview clients in an efficient, effective, culturally sensitive and empathetic manner.
• Ability to interview clients, build a rapport, identify client needs and link client to needed services and follow up with clients.
• Skills in establishing and maintaining effective working relationships with organizations, groups, and individuals.
• Knowledge of the methods of data collection, analysis and report generation.
• Skill to compile, organize, and analyze data.
• Ability to communicate effectively verbally and in writing.
• Skill in electronic communication, to include utilizing Microsoft Office Outlook, Word and Excel, and other software applications.
• Skill in public speaking, including facilitating classroom training.

Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):

• N/A.

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• A Valid Driver’s License.
• HIV/AIDS 500/501 training is required

Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.)

• This position is assigned to perform field work and may be required to work a flex schedule, to include evening and weekends, as program needs dictate.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1150 45th Street

West Palm Beach, FL 33407

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.