IRA Services Representative jobs in Fayetteville, AR

SUMMARY

Responsible for the daily operations and customer service responsibilities for recreation services and facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.

When Assigned Duties at the Wellness Desk

• Welcomes customers and answers phones and emails.
• Enters fitness classes into the registration system.
• Ensures fitness classes operate effectively.
• Basketball and lock checkouts.
• Gymnasium and fitness floor walkthroughs and orientations.
• Maintaining fitness equipment.
• Organize fitness floor closets and equipment.
• Setup pickle ball, badminton, and volleyball equipment at the designated times.
• Report incidents and accidents on the fitness floor.
• Light housekeeping that includes vacuuming, wiping equipment, and folding towels.
• Basic bookkeeping, filing, and clerical duties.
• Opening and closing duties for the facility depending on shifts.
• Assists with staff trainings and development.
• Supervises part time recreation workers at the wellness desk.
•   Schedules classes in the Technogym software.          
• Offers tutorials and trainings of the Technogym software.
• Enters instructor, class, and other information into the Technogym software.
• Assists with the planning and coordination of staff trainings and development.
• Assists with part time recreation worker performance evaluations.
• Performs a wide variety of other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) in Park and Recreation Administration or closely related field and and/or training in Parks and Recreation management, including supervisory experience; or equivalent combination of education and experience.

LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Must also have the ability to perform basic budget management.

REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Wellness Desk

Must have and maintain a valid driver’s license, the ability to become a certified First Responder by the American Red Cross and must pass a background security check.

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

HEALTH BENEFITS     
The City of Bentonville is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week. This year's benefits package can be viewed here:

https://www.bentonvillear.com/DocumentCenter/View/15032/City-of-Bentonville-2024-Benefits-Guide

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions.  The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration.  The noise level in the work environment is usually quiet.

The City of Bentonville is committed to providing equal opportunity without regard to race, color, religion, sex, age, national origin, marital status, veteran status, political status, disability status, or genetic information, as required by all federal and state laws.  The City’s commitment extends to all employment related decisions, terms and conditions of employment (including job opportunities), promotions, pay and benefits