IRA Specialist jobs in Moline, IL

Description

JOB TITLE: INVESTMENTS AND IRA COORDINATOR

FLSA STATUS: NON-EXEMPT
REVISED DATE: 5/22/2023

REPORTS TO: ASSISTANT VICE PRESIDENT BRANCH OPERATIONS

PRIMARY FUNCTION:
This position is responsible for a wide variety of administrative and marketing duties in relation to the development, administration, and daily coordination of the Ascentra Retirement and Investment Services (ARIS) program and in-house Individual Retirement Accounts (IRA).

PRINCIPAL DUTIES/RESPONSIBILITIES:
1. Collaborate with department leaders, TruStage representatives, and Ascentra Retirement and Investment Services (ARIS) Financial Advisor on various assignments and tasks.
2. Take phone calls and schedule meetings with clients and potential clients on a daily basis. Be able to answer general questions about accounts and ARIS products and services.
3. Maintain accurate IRA member information within the recordkeeping system.
4. Work within the brokerage system to run various reports as requested by clients and Executive Team. Request documents from TruStage. Enter client data to open accounts, and record check deposits.
5. Utilize the contact management systems to ensure meeting notes are current and complete. Enter prospect information and schedule contact and follow up dates.
6. Take the lead in working with the Marketing Department to develop marketing pieces, update quarterly mailings, and work with the TruStage compliance to ensure timely approval.
7. Act as the point person for the in-house IRA and Health Savings Account (HSA) program. Open accounts, process Required Minimum Distributions (RMD), process death claims and approve paperwork filed within the system by other staff members, and record check deposits.
8. Administer, recommend and conduct orientation and annual training with staff members on the IRA and HSA programs and communicate any updates throughout the credit union.
9. Responsible for working with the recordkeeping service provider and IT for year-end IRA reporting and periodic federal and state tax reporting. Review all related tax forms for accuracy and compliance.
10. Balance Required Minimum Distributions (RMD) for IRAs on a monthly basis.
11. Actively and thoughtfully communicate with supervisor, planning goals and development, taking accountability for actions and striving for excellence.

GENERAL DUTIES/RESPONSIBILITIES:
12. Promote products and services.
13. Attend all meetings as required.
14. Maintain clean and professional work area and appearance.
15. Maintain positive public relations and promote credit union within the community.
16. Complete educational programs as required.
17. Perform the following commitments of service to each and every member at all times:
a. Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake.
b. Keep a smile in my voice as well as on my face.
c. Answer the telephone by the third ring.
d. Call people by name and thank them.
e. Give people my full and undivided attention; focus on the person face to face and on the telephone.
f. Take responsibility for solving the individual's problem instead of referring it to someone else.
g. Deliver on commitments of action(s) to be taken, so excuses won't be necessary.
h. Follow through on necessary action(s) to be sure the problem is solved.

i. Know that what's important is not only who or what created the problem but how the problem can be corrected.
j. Protect confidential information.
18. Other duties as assigned.

Qualifications

REQUIREMENTS OF THE POSITION:
Three to five years’ experience coordinating financial or business meetings.
One to three years’ experience working with investments and IRAs preferred.
CUNA Coordinator & Sales Assistant Academy preferred.
Excellent communication and organizational skills.
Professional, pleasant, and outgoing personality.
Ability to perform under pressure.
Knowledge of all laws and regulations regarding this position.
Problem solving ability.
Excellent analytical skills.
Team player.
Knowledge of credit union operations.
Computer knowledge: Excel, PowerPoint, and Word.
Decision making skills.

PHYSICAL REQUIREMENTS:
Sedentary work Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PHYSICAL ACTIVITIES:
The following physical activities will be required on a day-to-day basis: climbing, stooping, crouching, reaching, walking, pulling, fingering, feeling, hearing, balancing, kneeling, crawling, standing, pushing, lifting, grasping, talking, repetitive motions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified.

VISUAL/PERCEPTION ACTIVITY:
Administrative, Clerical, Data Entry operators, Inspection, (work at distances close to the eyes).

WORKING CONDITIONS:
None. The worker is not substantially exposed to adverse environmental conditions.

HUMAN RELATION SKILLS NEEDED:
The ability to communicate effectively with members, staff, and contacts outside of the credit union in a polite, courteous, timely, accurate and efficient manner. Patience in dealing with a difficult situation.

POTENTIAL CAREER PATH
Through the completion of various securities licensing and good performance there is a potential to move to other advanced positions in the ARIS department, including Service Assistant, Sales Assistant, Junior Advisor and Registered Advisor.

INTERNAL TRAINING REQUIREMENTS:
Please refer to the credit union intranet for the internal training requirements for this position.

ANNUAL TRAINING REQUIREMENTS:
Compliance and Regulatory (BSA, OFAC, etc.)
Security Awareness Training
Diversity, Ethics, Sexual Harassment, and Sensitivity