IS Operations Coordinator jobs in Cleveland, OH

ESSENTIAL FUNCTIONS   

Reasonable Accommodation Statement:  
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.  

Essential Functions Statement(s):  

1. 1. Operations Support for Academic Year and Summer Programs 

• Transportation Logistics (25%)

  • Process staff requests for transportation services, including booking buses rented vehicles, and ODA-leased vans

  • Provide scheduling and payment support in the planning of campus events and field trips across school locations served by ODA 

  • Training staff on how to operate leased vans 

  • Communication with partner organizations and service providers about scheduling and logistics 

  • Maintain leased vans with regular required repairs to ensure smooth operation 

• Student and Staff Technology (15%) 
  • Maintain accurate inventory of student and staff technology, including laptops, tablets, hotspots, phones, etc.  
  • Distribute and collect technology as program needs require 
  • Updating, purchasing and implementing physical technology, digital tools, subscription services, and other resources 

• Storage and Inventory (15%) 
  • Maintain technology closet and storage space located in office building at headquarters 
  • Ensure items are organized and labelled to ensure staff can find materials 

• Supplies Procurement (15%) 
  • Maintain supplies ordering system, including placing, receiving, and distributing program and office supplies 

• Enrollment (10%) 
  • Support families and staff in completing enrollment packets through the online enrollment portal 
  • Address and update any data discrepancies in partnership with Data Manager 

• Office Management (10%) 
  • Replenish office supplies 
  • Maintain printer services 

• Event Logistics (10%) 
  • Support family wraparound program with event planning and logistics, including larger organization-wide initiatives such as the International Festival, the Pitch Challenge, etc. 

• Other duties as assigned, including, but not limited to:   
  • Set up, break down, organize, and maintain program and meeting spaces   
  • Documentation and record-keeping, including data entry, CRM or database updates, digital archiving and other duties as assigned 
  • Other special projects as assigned 

1. 2. Cooperative Team Participation: 

• Upholds company rules, procedures and policies.  
• Holds oneself and others accountable to their commitments. 
• Remains open to giving and receiving constructive feedback. 
• Develops a strong community culture among staff, parents and the community based upon ODA values. 
• Works closely with ODA’s community partners and volunteers to ensure a high-quality experience for scholars. 
• Maintains up to date knowledge around emerging program trends. 

1. 3. Advances the Organization’s professional image.  

• Promotes the organization’s mission, philosophy, and vision.  
• Maintains open/effective communications.  
• Uses problem-solving techniques to tactfully address questions and concerns.  
• Serves as an information resource.  
• Maintains a professional appearance. Wears work attire appropriate for position.  
• Maintains the confidentiality of privileged information.