IS Operations Coordinator jobs in Pittsfield, MA

We are a boutique digital media firm, located in downtown North Adams, looking for a part-time, in-house Operations Coordinator. We are looking for someone with an interest in media, storytelling, and event-planning. The vibe here is very responsible but fun, inspired but research-driven, collaborative and community-focused but self-motivated and driven. This is a great opportunity for someone looking to grow and learn within the world of digital media.

Preferred hours:

Monday - Thursday, 10 a.m. to 2 p.m.

Additional hours available as needed.

Responsibilities:

• Support owner with administrative tasks; including calendar management, filing, email review, and travel arrangements.
• Maintain production calendar for media releases, ad buys, and travel.
• Oversee merchandise fulfillment, including shipping, inventory, and online store.
• Assist in creating and executing strategic social media campaigns that are visually appealing, on-brand, and meet company objectives.
• Maintain and assist in content creation for the company websites (Wix).
• Keep digital administration accounts (including QuickBooks) current.
• Establish and maintain effective filing systems (both digital and physical).
• Work closely with production, research, leadership, and marketing to understand and assist with needs and objectives.
• Assist with travel arrangements including researching and booking flights, hotels, trains, car rentals, etc. Create travel itineraries with all relevant information including on-site contacts and reservation numbers.
• Assist with event planning.
• Assist with outreach and procurement of licensing agreements.
• Provide hospitality support, including setting up/cleaning up food and beverages for guests and events.
• Act as a liaison between the owner and clients, collaborators, and vendors.
• Understand and maintain the brand, mission, and values of the company in all communications, content creation, and operations.
• Manage multiple projects simultaneously while maintaining a high level of attention to detail and quality.

Requirements:

• 1-3 years of experience in office management, personal assistance, or production assistance.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Strong ethics, good judgment, and discretion and confidentiality in matters that may impact the business.
• Ability to manage multiple projects and meet tight deadlines.
• Strong written and verbal communication skills and ability to collaborate effectively with other team members and clients.
• Ability to work effectively in a fast-paced environment with changing priorities, while maintaining professionalism.
• Flexible, open to learning, and creative.
• Strong organizational skills.
• An interest in digital media.

Software & Applications:

The ideal candidate will have experience in most of the following programs:

• QuickBooks Online
• Apple products (Pages, Numbers, iCalendar, Keynote, Safari)
• Canva
• Lark
• Social media: Instagram, Facebook, YouTube, Discord, Patreon, TikTok
• Wix
• Canary Mail
• Logic Pro
• Zoom
• Adobe Suite

Respond with:

• Resume
• An email detailing why you’re a good fit for the position, what media interests you, and what your long-term career goals are.

Job Type: Part-time

Pay: $20.75 - $24.99 per hour

Application Question(s):

• What types and genres of media do you most frequently engage with?

Experience:

• Office: 1 year (Preferred)

Ability to Commute:

• North Adams, MA (Required)

Work Location: In person