IS Operations Coordinator jobs in Santa Fe, NM

SUMMARY OF RESPONSIBILITIES

Under the general direction of the Housing Director, incumbent is responsible for overseeing day-to-day operations of the Residence Center and Family Housing, supervision of student work-study staff, and management of housing for summer conferences. Charged with supporting the mission, vision, and core values of IAIA, and serves on IAIA Committees as needed.

ESSENTIAL POSITION FUNCTIONS

• Ensure that student residential housing is maintained in accordance with IAIA policies and regulations and maintain updated and accurate data and files related to IAIA policies/procedures.
• Respond to violations of IAIA policies by residents and take appropriate action.
• Case manages student disciplinary actions of minor violations.
• Case manages residents with physical/mental health-related concerns.
• Reporting policy violations, and physical/mental concerns to the Housing Director in a timely manner.
• Training new Residence Assistant student workers as directed by the Housing Director.
• Provide timely follow-up for all Residence Center and Family Housing work orders.
• Prepare and submit housing reports as required by the Housing Director
• Train, schedule, supervise, and meet regularly with student work study Residence Assistants.
• Attend regular staff meetings with housing staff.
• Responsible for planning and implementing periodical room inspections.
• Collaborate with the Area Coordinators to develop, implement, and support the Residence Hall Association.
• Resolve resident conflict through mediation and/or referral.
• Apply knowledge of and adherence to confidentiality requirements and code of ethics.
• Maintain records and accounts of funds and supplies utilized in the program area.
• Supervise summer conferences staff in providing services to conference guests.
• Coordinate with Facilities Rental Department regarding housing and services for summer conference guests.
• Provide courteous and professional response to summer conferences guest requests.
• Supervise student workers in programming and activity planning.
• Knowledge of student support services offered in the Student Services Department.
• Attend and participate in training sessions/meetings as required.
• Perform other related tasks essential to this function, as assigned.

REQUIRED EXPERIENCE AND EDUCATION

BA degree in student affairs or related field or equivalent experience and four (4) years responsible experience in dealing with students in a dormitory environment. Must have a clean driving record in order to be bondable to drive a company vehicle. Must have computer knowledge/skills in order to use internal room scheduling system.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must have an understanding and sensitivity to American Indian Cultures and Alaskan Native Cultures.
• Knowledge of the basic principles and techniques of conflict resolution and the ability to resolve conflicts in a constructive manner.
• Knowledge of basic counseling skills and crisis management.
• Knowledge of support resources campus-wide and in the local community.
• Ability to interact positively with local, regional, national, and tribal personnel, agencies, and organizations.
• Ability to communicate clearly and effectively both, verbally and in writing, in order to collect, exchange, and provide information.
• Ability to communicate clearly and effectively with all levels and with all people and groups.
• Ability to interact and successfully work with students, staff, faculty, and network with appropriate campus resources.
• Ability to interact and successfully work with college students as related to job duties.
• Adhere to appropriate standards of conduct and ethics including:
• Confidentiality, integrity and honesty;
• Non-fraternization with students,
• Follows directives;
• Ability to adapt to changing work environment;
• Maintain cooperation and respect;
• Interact with students in an appropriate and proper manner.
• Participate in pro-active problem solving.
• Abide by all IAIA policies while on duty.
• Ability to take direction and complete job duties in a timely manner.
• Must be able to be pleasant, courteous, and have a professional appearance at all times.
• Ability to work with moderate supervision, begin projects and complete projects independently in a timely manner, and initiate and complete projects as needed.
• Knowledge of word processing and computer capabilities.
• Must be able to drive a government vehicle and meet the requirements entailed as part of regular duties.
• Ability to sit, stand, and/or walk for extended periods of times.
• Ability to use a computer workstation.
• Ability to read and interpret basic to complex data/information/guidelines/procedures, etc., related to student housing/conference management procedures/guidelines.
• Ability to move and/or maneuver items weighing up to 30 lbs.
• Performance evaluation will include assessment of performance results as described herein.
• Must be able to perform other duties as assigned.

WORKING CONDITIONS

Occasional out-of-town travel for meetings and conferences using a personal vehicle or company vehicle.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. Your evaluation will include assessment of your performance of your job as described herein. Management has the right to revise this job description at any time. The job description is not a contract for employment.