IT Account Manager jobs in Altoona, PA

IT Project Manager

Pittsburgh, PA - must be local

Minimum Required Experience: 3 years as an IT Project Manager working technical products, understanding of SDLC. Customer is rolling out ServiceNow.

Overview of Responsibilities:

ServiceNow Asset Management:

• Effectively manage and optimize the organization's assets through the ServiceNow platform.
• Implement and maintain asset management policies, procedures, and best practices.
• Track and report on asset utilization, lifecycle, and compliance.

Configuration Management:

• Work closely with IT teams to ensure accurate configuration data within the ServiceNow CMDB.
• Maintain a comprehensive understanding of all IT assets and their relationships.

Documentation and Reporting:

• Generate regular reports on asset status, utilization, and compliance for management review.
• Document asset-related processes and procedures.

Collaboration:

• Collaborate with cross-functional teams to ensure alignment between asset management and overall IT service management strategies.
• Liaise with procurement and finance teams to ensure accurate financial tracking of assets.

Continuous Improvement:

• Identify opportunities for process improvement within the ServiceNow Asset Management module.
• Stay abreast of industry best practices and emerging technologies related to asset management.