IT Account Manager jobs in Carson City, NV

Description

The Manager, IT Infrastructure is responsible for developing and overseeing the organization’s server hardware and infrastructure systems solutions and supervises the infrastructure staff. They ensure the organization meets all of the server security and systems requirements best practices and standards. Their duties include creating and maintaining policies and procedures, conducting audits, and staying current with server hardware and infrastructure solution trends. Participates in making strategic and tactical decisions regarding the architecture, design, deployment, and support of infrastructure technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Responsible for designing data contingency plans and data disaster recovery plans.
•Oversee the planning, design and implementation of server hardware and software systems.
•Ensure the maintenance of documentation for support and sustainment of managed solutions.
•Support continuous process improvement, helping to develop and refine processes to positively impact product quality, performance and increase productivity.
•Manage projects and daily tasks as part of the IT Infrastructure Team. This includes:

• Being hands on
• Managing servers, storage, hardware and supporting software.
• Ensure the availability of all critical systems.
• Provide technical assistance on issues and follow-up.

•Establish system specifications by conferring with organizational peers, analyzing workflow, access, information, and security requirements.
•Proactively manage and monitor server hardware and systems software to identify performance related issues, and potential issues that could impact availability.
•Remediate security vulnerabilities.
•Upgrade systems, hardware, and software; developing, testing, evaluation, and installing enhancements.
•Continuously updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining test labs.
•Maintain integrity of the servers, software and security.
•Manage vendor relationships.
•Report immediately all suspicious and hazardous conditions to a supervisor.
•Understand and observe all safety guidelines and assure quality and safety by complying with all appropriate CB policies and procedures.
•Assist in maintaining clean, orderly, and hazard-free work areas.
•Able to work with minimal supervision, be a self-starter and be detail oriented.
•Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to demonstrate the following competencies:

Experience with the following technologies:

• Windows Server 2012-2022.
• Server virtualization.
• Storage Area Networks (SANs).
• Microsoft SQL Server.
• Active Directory and Exchange Server.
• Microsoft Federation Services.
• Microsoft Remote Desktop Services.
• VOIP.

•System design and planning.
•Ability to effectively present information and respond to questions from management and users.
•Team player who has the ability to work effectively with all levels of company personnel.
•Experience working in ticketing systems.
•Ability to work nights and weekends, both scheduled and unscheduled
•Ability to write and read English.
EDUCATION AND/OR EXPERIENCE:
•Bachelor’s degree in information technology, information systems, computer science or related field preferred.
•10 years’ experience in related field.
•Proven experience successfully leading teams.
SUPERVISORY RESPONSIBILITIES:
•Manages the infrastructure team providing direction and support to remove barriers and achieve established goals.
•Develop and supervise employees and vendors to accomplish the mission.
•Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, in accordance with Click Bond policies and applicable law.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•The work is primarily sedentary, although there may be some walking, standing, bending, and carrying of items, such as paper or books, weighing less than 10 pounds.
WORK ENVIRONMENT:
•Work primarily performed in a standard office environment. If in manufacturing areas, may be exposed to noise, smells, heat, dust, etc. Work requires the observance of fire regulations and safe work practices.

CLICK BOND WAY – KEY ATTRIBUTES:
•Communicates respectfully to all team members, vendors, and visitors.
•Models a positive attitude.
•Actively listens to others and supports the team environment.
•Asks questions and learns from mistakes.
•Executes tasks with minimal errors in a timely and efficient manner.
•Attendance is consistent and meets or exceeds company standards.

Click Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification.
Click Bond complies with federal and state disability laws. Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Nancy Rodriguez, Director, People Operations at 775.885.8000 ext. 1245 or email: Nancy.rodriguez@clickbond.com