IT Account Manager jobs in Dallas, TX

About GreenBean IT:

GreenBean IT is a forward-thinking tech company dedicated to delivering innovative IT solutions and superb customer service. Our mission is to empower our clients with the technology they need to excel in the digital age.

Job Description:

We are seeking an experienced and driven Account Manager to join our vibrant team. This role is crucial for building and maintaining strong, long-lasting customer relationships and ensuring the satisfaction and success of our clients.

Key Responsibilities:

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with sales team to identify and grow opportunities within territory.
• Manage challenging client requests or issue escalations as needed.
• Prepare reports on account status and present to internal stakeholders regularly.

Qualifications:

• Bachelor's degree in Business Administration, Sales, or a relevant field.
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.

Why Join Us?

At GreenBean IT, you’ll be joining a team that is passionate about technology and innovation. We offer a competitive salary, comprehensive benefits, and a dynamic work environment that fosters professional growth and development.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Grapevine, TX 76051: Relocate before starting work (Required)

Work Location: In person