IT Account Manager jobs in Lafayette, LA

We are looking for a dynamic marketing and communications professional to join our wonderful SASSO team as Account Manager. If you so choose this new and exciting career journey, your position will be filled with client relations, strategy, planning, organizing, facilitating and good ole fashioned meetings.

ROLE RESPONSIBILITIES (Main Responsibilities):

• Build, refine and nurture the client accounts within the agency and the client-agency relationship
• Maintain regular contact and relation with client
• Ensure projects are on-point and on time and maintain daily/weekly status reports
• Manage, assign, and communicate/coordinate tasks clearly and with strategic thinking through the CRM or other forms of communication with our staff
• Develop and manage all assigned project timelines (internal and external) to keep team on time with workflow and deliverables (traffic control)
• Ensures all deliverables (internal, client and partners) are accurate, on time and routed through the appropriate departments for approvals
• Manage, coordinate, schedule, and run all of your assigned client meetings
• Produce excellent documentation including SOW’s, timeline/schedules, and gantt charts
• Ongoing management of retainer time, project-based projections, and scope of work
• Prompt communications and recaps following any/all meetings (immediately following or within 24hrs after)
• Ensuring that all aspects of agency work and communication are of superior quality and are conducted in accordance with agency processes and procedures
• Vendor & resource procurement/negotiations of partner and/or contractor agreements
• Forecast, track, manage, and fulfill project budgets, PO’s and invoices from beginning to end
• Ensuring the profitability and growth of client accounts. Always look for opportunity for new scope and additional client services with current clients as well as bringing potential new client opportunities to the attention of Agency Leadership and assist in proposal development
• Shepherd development of agency policies and procedures
• Undertake administrative tasks (i.e. ordering supplies, planning company events, etc.)
• Proofing and reviewing agency documents throughout the week for consistent and uniform language

Job Type: Full-time

Pay: $38,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Marketing: 3 years (Preferred)

Work Location: Remote