IT Account Manager jobs in Spartanburg, SC

Job Summary:
The IT Manager provides exceptional customer-focus to the administration of IT Business Systems and Infrastructure. This includes supporting the implementation of corporate and local business systems as well as the IT infrastructure required to support them.

Responsibilities:

• Supervise employees, contractors, and others to ensure that Gestamp South Carolina's IT requirements are met.
• Facilitate a clear understanding of all business processes, goals and drivers to effectively support business systems, processes and training solutions in accordance with Gestamp's global IT guidelines and policies.
• Act as the primary liaison between the local operations team and corporate and divisional teams to support network, Active Directory, SAP and Captor MES systems to achieve team goals and initiatives.
• Provide local support to Gestamp for SAP, Captor and other corporate systems related issues, addressing at a local level or using independent judgment, escalating and following through to resolution.
• Manage the preventive and corrective maintenance of the infrastructure (including but not limited to Cisco network switches, SAN, Microsoft servers, WSUS, Microsoft clustering and Hyper-V virtualization environment).
• Assess risks and coordinate changes to system configuration.
• Confirm execution of daily processes according to policy (backups, reports, documentation, and other daily routines).
• Manage and support IT and business improvement projects.
• Identify, track and manage technology related issues using available service desk tools; consult with end users to ensure problem resolution.
• Ensure accuracy of information and data provided to end users;
• Create and maintain information security guidelines, policies and regulatory procedures.
• Initiate plans and programs to maintain information security awareness.
• Review the effectiveness of the information security management system implementation.
• As part of the North America IT group, establish, develop and grow business relationships that are critical to the success of IT.
• Modify/test IT systems (hardware/software) or applications using knowledge, skills, and abilities to implement and/or correct deficiencies while documenting the steps used to resolve an issue.
• Interact with other IT members in North America to restore service and/or identify and correct core problems.
• Manage vendor relationships and track vendor performance for various projects. 19. Support the company's mission, vision, values and goals in the performance of daily activities.
• Maintain a positive working relationship with all levels of the organization.
• Other duties as assigned.

Education & Experience:

• Bachelor’s degree in computer science or related field is preferred.
• 5 years of IT experience
• Previous management experience required.
• Active directory, SAN, MS clustering, IIS, Microsoft SQL, cisco networking, hyper-v, network monitoring software, backup exec, SharePoint, server and PC hardware.
• SAP or similar world class ERP knowledge.
• Captor or similar MES knowledge.
• IoT data acquisition architecture knowledge is preferred.
• ISMS and cybersecurity knowledge
• Supervisory.
• Project management .
• Vendor relationship
• Understand and comply with all OSHA, safety, and PPE requirements.

Physical & Mental Requirements of the Position:

• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to handle, manipulate, or feel objects, tools or controls, reach with hands and arms, climb stairs, talk and hear.
• Employee must occasionally lift or move up to 50 pounds.
• While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate.
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• The ability to communicate information and ideas in speaking so other will understand.
• The ability to concentrate on a task over a period of time without being distracted.

Gestamp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status, or other characteristics protected by law.

We offer competitive compensation packages and benefits for our employees. Join our team as the IT Manager and take your career to the next level. Apply today!

Job Types: Full-time, Permanent

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift

Ability to Relocate:

• Union, SC 29379: Relocate before starting work (Required)

Work Location: In person