IT Asset Manager jobs in Pittsfield, MA

IT Asset Manager manages the operations of the IT asset and inventory management function. Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. Being an IT Asset Manager minimizes organizational cost through product standardization and tracking. Tracks quality throughout the product lifetime. Additionally, IT Asset Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Asset Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Asset Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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PHL IT Manager, Service Delivery
  • Carenet Health
  • Berkshire, MA FULL_TIME
  • Overview

    Be a vital part of our IT Team's advancement here at Carenet Philippines! 

     

    We seek a growth-oriented and empowered manager to drive our IT Service Delivery team. This is a hybrid role in our Makati office. 

     

    The IT Service Delivery Manager will be responsible for managing multiple cross-functional teams with customer service as the primary goal. This role's key functions within the IT department, enabling the delivery of high-quality services to end-users and ensuring that Service Support and Service Delivery processes are in place to meet business needs.

     

     

    We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect! Apply now! 

    Responsibilities

    The IT Service Delivery Manager will work in a stakeholder-facing role, managing expectations within the business and driving the IT team to achieve high standards. Demonstrated experience with ServiceNow, Incident Management, Change Management, and Root Cause Analysis is preferred.

    • Maintain high-performance levels in IT Service Desk, Desktop Support, Asset Management, Shipping, and Executive Support.

    • Accountable for the quality of service and performance, including capacity planning for future growth and project demands.
    • Champion service and support in projects, ensuring minimal service impact and proactive identification of improvement opportunities.
    • Monitor, control, and support service delivery, enforcing systems, methodologies, and procedures.
    • Identify, recommend, develop, and implement support solutions, proactively seeking improvement opportunities.
    • Develop and monitor metrics to measure performance and availability, implementing necessary improvements.
    • Facilitate meetings focused on continuous improvement, driving internal and third-party service review meetings.
    • Implement best practices, ensuring adherence to policies and procedures.
    • Participate in yearly HITRUST and SOC2 Audits.

    Qualifications

     

    • Bachelor's degree in IT or Leadership preferred.
    • Minimum 5 years of management experience.
    • Previous technical experience and management of technical teams.
    • MTA, MCSE, MCSA, ITIL, or similar certifications are desirable.
    • Familiarity with ITIL or related service delivery frameworks.
    • Experience in a high-volume, fast-paced environment (contact center setup preferred)
    • Knowledge of Incident and Change Management principles and processes, including bridge management and service restoration.
    • Strong knowledge of Microsoft Office Suite and Active Directory and best practices and procedures for enterprise infrastructure.
    • Knowledge of desktop images and deployment for Windows and Mac environments.
    • Software and hardware troubleshooting skills with experience with incident troubleshooting and escalation.
    • Knowledge of security software programs and implementation.
    • Root cause analysis skills.
    • Strong ability in taking ownership of Incident, Request, Change, and Escalation processes which includes resolving parties, effective communication, and conducting post-incident reviews

     

    Only qualified candidates will be contacted.

     

    More About Carenet Health

    Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us—and stay with us for an average of seven years or more—because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.

    Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.

    Learn more at carenethealthcare.com

     

    By applying for this position, you understand and acknowledge the following: Our partnerships with our clients may require non-sensitive Personal Identifiable Information (Name, address, DOB) to be shared for system credentials and equipment. We have implemented strict security measures to keep your information confidential and secure.

     

    #INDssph

  • 1 Month Ago

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IT Assurance Manager - Florida - Full Time
  • Wallero
  • Florida, MA FULL_TIME
  • § Lead projects and client service activities, focused primarily supporting SOC 1 and SOC 2 Examinations. § Lead client meetings and maintain client relationships § Supervise associates through engage...
  • 10 Days Ago

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Project/Program Manager - Non IT III
  • Robert Half
  • Naperville, IL OTHER
  • If you are adept at managing projects within a PMO, communicating with key stakeholders and delivering value based on changing expectations, this could be the right opportunity for you! We have an imm...
  • 10 Days Ago

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Construction Superintendent/PM
  • Omm IT Solutions
  • Pittsfield, MA FULL_TIME
  • About the Role:The Superintendent/PM is responsible for the safe, successful, efficient and profitable management of all operations of the project including the daily activities of the Foreman and com...
  • 9 Days Ago

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Construction
  • Omm IT Solutions
  • Pittsfield, MA FULL_TIME
  • About theRole : TheSuperintendent / PM is responsible for the safe successfulefficient and profitable management of all operations of theproject including the daily activities of the Foreman andcommun...
  • 21 Days Ago

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Asset Protection Specialist
  • The Home Depot
  • Pittsfield, MA FULL_TIME
  • Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program complia...
  • 5 Days Ago

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0 IT Asset Manager jobs found in Pittsfield, MA area

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SUE - Assistant Project Manager
  • Colliers Engineering & Design
  • Albany, NY
  • Overview: Colliers Engineering & Design is seeking a Subsurface Utility Engineering (SUE) Assistant Project Manager in o...
  • 3/19/2024 12:00:00 AM

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Autonomous Field Support Engineer
  • Hexagon
  • Riverton, CT
  • Overview: Field Support Engineer We are looking for a Field Support Engineer to join our team. The Field Support Enginee...
  • 3/19/2024 12:00:00 AM

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Maintenance Superintendent - Hudson, NY
  • The Judge Group
  • Hudson, NY
  • Job Description Maintenance Superintendent - Hudson, NYPosition Summary: The Maintenance Manager has overall responsibil...
  • 3/18/2024 12:00:00 AM

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General Manager
  • Onvo Travel Plaza
  • Pittsfield, MA
  • Job Description Job Description GENERAL MANAGER Job Summary The General Manager (GM), Travel Plazas oversee multi-facete...
  • 3/18/2024 12:00:00 AM

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Senior Configuration Management Analyst
  • General Dynamics Information Technology
  • Rensselaer, NY
  • Senior Configuration Management Analyst Transform technology into opportunity as a Senior Configuration Management Analy...
  • 3/17/2024 12:00:00 AM

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Vice President, Technical Product Management
  • BlackRock, Inc.
  • Hudson, NY
  • About this role Aladdin Engineering Platform Technical Product Manager Do you want to shape the future of financial tech...
  • 3/15/2024 12:00:00 AM

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Customer Service Specialist
  • Big Y Foods, Inc
  • Pittsfield, MA
  • Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience thr...
  • 3/15/2024 12:00:00 AM

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Store Manager in Training
  • CVS Health
  • Pittsfield, MA
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/15/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Asset Manager jobs
$120,057 to $170,718
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

IT Asset Manager in Santa Cruz, CA
The skills required in asset management can vary somewhat depending on which asset class or department you are interested in.
December 06, 2019
IT Asset Manager in Laramie, WY
Cape Town - The function of an asset manager is typically defined as that of handling the administrative, financial, capital, and operational aspects of any assigned portfolio.
February 07, 2020
IT Asset Manager in Lexington, KY
Generally, a background in finance, economics or accounting will likely get your proverbial foot in the door more quickly and easily, however there are many successful physicists, mathematicians, engineers, and other smart people in asset management.
January 23, 2020