IT Asset Manager jobs in Reno, NV

• Team Development
  • Actively walks the floor and coaches in the moment to enhance each associate's ability to develop
  • Frequently conducts developmental conversations with direct reports and maintains notes on observations of strengths and opportunities
  • Interviews and hires Asset Protection talent for the store
  • Coaches associates and advises Store/District Leadership Teams when opportunities are noted

• Shrinkage and Safety
  • Tailors company Asset Protection direction to their particular store and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
  • Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents
  • Regularly analyzes and reviews incident trends to advise store leadership of action steps that can be used to prevent future incidents

• Merchandise Protection
  • Periodically audits departments for merchandise protection standard adherence
  • Walks the sales floor to identify merchandise protection opportunities that deviate from company standards

• Court Hearings
  • Attends hearings as required and updates appropriate files with court-related outcomes
  • Maintains relationship with local law enforcement

• Internal & ORC Investigations
  • Proactively identifies potential acts of theft and fraud by observing associate and customer activity and reviewing exception reports and ISS referrals
  • Aggressively investigates suspicious behavior (collects intelligence, documents behavior, installs cameras, etc.)
  • Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
  • Reviews and ensures all AP documentation is complete, accurate and is maintained to the policies of the company
  • Communicates MI photo alerts to associates and partners with other locations/retailers to identify ORC groups and patterns
  • Takes direction from District Asset Protection Manager and/or Market Investigator to gather evidence on ORC and external fraud

• Performance Standards
  • Consistently meets established performance standards for the role, including (but not limited to) shrinkage, product and service sales, customer service, productivity and attendance

• Work Experience - 3-5 years relevant experience, ideally in a big-box retailer or in multi-unit specialty retail
• Education - Bachelor degree or equivalent work experience
• Drives Performance - Holds self and others accountable to a higher standard to achieve results; provides feedback, visibility and recognition to the team.
• Develops Talent - Builds a diverse and high performing team; provides feedback and stretch assignments to foster growth; empowers the team to make critical decisions; rewards and recognizes efforts and frequently discusses future opportunities and development plans.
• Practices Candor - An approachable and unguarded leader that shares honest and constructive feedback with team; sincere with communication.
• Organization/Time Management - Plans and structures work; prioritizes tasks based on impact to sales, profit or customer experience; executes tasks in an efficient manner.

Job Title: Asset Protection Manager-Reno, NV
Location: Reno, NV, United States -
Job ID: 1116677

J.C. Penney Company Inc.
Plano, Texas