IT Capacity Planner evaluates the organization's data processing and storage needs and develops long-term plans to meet business requirements. Implements policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planner documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planner may require a bachelor's degree in area of specialty. Typically reports to a manager. To be an IT Capacity Planner typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Position: Level 2 Technician
Are you a skilled and passionate IT professional looking to take the next step in your career? Do you thrive in a dynamic environment, solving complex technical challenges and delivering exceptional customer service? If so, we have an exciting opportunity for you to join our team as a Level 2 Technician at our fast-growing Managed Service Provider (MSP) IT company.
Andrews & Associates Company Overview:
At Andrews & Associates, we are a highly reputable and established managed service provider located at 6117 W. Amarillo Blvd. in Amarillo, Texas. With a proud decade-long history, we have built a strong foundation of trust and reliability among our diverse clientele. Our organization values excellence, teamwork, and continuous learning, and we take pride in offering top-notch services to our diverse customer base.
Job Overview:
As a Level 2 Technician, you will play a vital role in our MSP's technical team. Your primary responsibility will be to provide advanced IT support and troubleshooting for our diverse client base. You will work closely with Level 1 technicians, engineers, and project managers to resolve escalated issues and ensure our client's technology infrastructure remains stable and secure.
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Why Join Us:
If you are a passionate and driven Network Engineer with a proven track record of excellence, we invite you to join our team and make a significant impact on our client’s network infrastructure. Apply now and become an important part of our unique culture!
To apply, please send your updated resume and a cover letter highlighting your relevant experience and accomplishments to career@andrewsama.com. We look forward to receiving your application and exploring the potential of having you on board as part of our dynamic team!
Job Type: Full-time
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Work Location: In person
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